Salesforce Technical Lead
Il y a 2 mois
Publication date
10 October 2024
Location
Mechelen
Country
- Belgium
Workplace type
Hybrid
Travel percentage
0%
Department
Function type
Full-time
Contract type
Employee
Experience required
- Minimum 5 years of experience in a CRM position in an international sales organization, preferably in the medical devices, Life Sciences or Pharma industry.
Education
- A Bachelor degree preferably in business or economics or equivalent through experience and/or training.
SALESFORCE TECHNICAL LEAD
Work closely with the Sales, Marketing, Customer Service & Customer Support teams in supporting their tasks and business requirements within CRM, collaborate with Business Controller in supporting the business and financial performance of Biocartis.
Support CRM users by providing trainings, first line ticketing support, and enhancements.
Maintain CRM system: keep crucial data updated (i.e. products, prices, users, licensees, master data documentation)
Function as a partner for the Head of Sales non-US/Global Sales, being responsible for data mining and reporting. Along with meeting the business requirements.
**Accountabilities**
The Salesforce Technical Lead is responsible for the design, development and deployment of various company-wide solutions based on CRM solution.
He/she functions as an internal sparring partner towards the relevant operational units and is the go to person for questions and advice on CRM key performance indicators (KPI’s).
He/she stands in for the 1st line support, key user support, escalation to CRM partner.
The Salesforce Technical Lead plays a leading role in KPI definitions and implementations together with Business Controller for the commercial team.
- In collaboration with the Market Manager and Business Controller, he/she supports in KPI monitoring (including market/benchmark analysis) for sales & marketing.
- Analyze results and impacts of CRM actions; create and implement new CRM reports
- Maintain, review and improve the internal standards and systems;
- Provide support to sales and marketing functions;
- Set up and maintain CRM systems including customer profiling, sales pipeline and territory scanning;
- Work with key stakeholders to define project requirements;
- Responsible for training of end users ( including updating manuals and creating online tutorials), testing software modifications, providing support and consultation
- Provide insights to improve online user experience by implementing feedback from CRM users;
- Support Business Controller to improve sales & marketing data collection, interpretation and analysis thereof;
- Driving changes and updates required to support the business.
**Profile requirements**
- Bachelor degree preferably in business, economics or accountancy or equivalent through experience and/or training.
- 5 years of experience in a CRM position in an international sales organization would be preferred.
- Experience in the medical devices, Life Sciences or Pharma industry is preferred.
- Practical experience in sales & marketing driven environment (preferred);
- Experience working with reporting tools & data structure
- Understanding of medical diagnostics industry is an asset.
- IT minded, process oriented
- Multi-cultural, experience working in international environment
- Business oriented approach
- Can work and deal with confidential information
- Strong and outgoing personality
- Driven and hands on personality
- Well-developed verbal and written communication skills;
- Ability to influence others to achieve positive results and collaboration
- Get things done attitude to drive projects and business decisions
- Consulting background preferred
- MS Office: Outlook, Excel (advanced), Word, Power Point
- Salesforce sales cloud, Salesforce service cloud, Salesforce marketing cloud
- Basic knowledge on ERP systems (experience with AX Microsoft Dynamics is a plus)
- Legislation : GDPR
- Fluent in English (reading, writing, speech)
- Other languages preferred (Dutch, French)
**Interested?**
We offer you a challenging job in an exciting environment, working for top entrepreneurs in the biotech industry. You can be part of a very dynamic, young and growing team in a highly innovative environment. You will have freedom to shape your work and shape your job. Your input is highly appreciated.
Of course we offer you a fitting compensation package which includes a Flexible Income Plan.
-
Technical Lead
il y a 1 mois
Mechelen, Belgique Biocartis Temps pleinPublication date 10 October 2024 Location Mechelen Country - Belgium Workplace type Hybrid Travel percentage 0% Department Function type Full-time Contract type Employee Experience required - Minimum 5 years of experience in a CRM position in an international sales organization, preferably in the medical devices, Life Sciences or Pharma...
-
Technical Lead
Il y a 2 mois
Mechelen, Belgique Biocartis Temps pleinPublication date 10 October 2024 Location Mechelen Country - Belgium Workplace type Hybrid Travel percentage 0% Department Function type Full-time Contract type Employee Experience required - Minimum 5 years of experience in a CRM position in an international sales organization, preferably in the medical devices, Life Sciences or Pharma...
-
Salesforce Service Cloud Consultant
Il y a 6 mois
Mechelen, Belgique Wipro Limited Temps pleinMechelen, Belgium - Tech Hiring - 3068106 - Location: Mechelen, Belgium The Salesforce Service cloud consultant is responsible of expertise in Salesforce: - Experienced in customization, configuration, administration and release management. - Problem-solving: he/she should have strong skills in finding solutions to problems that may come up during a...
-
Senior Servicenow Technical
il y a 1 mois
Mechelen, Belgique DXC Technology Temps pleinDXC Technology (NYSE: DXC) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. DXC ServiceNow Strategic Business Group DXC formed his global DXC ServiceNow Strategic Business Group to deliver market-leading, cost-efficient, resilient technology services that transform...
-
Automation Lead
Il y a 3 mois
Mechelen, Belgique Catalyx Temps pleinCatalyx is seeking an Automation Lead to work onsite in our office in Mechelen, Belgium. **Who We Are**: Catalyx specializes in the science of operational processes. With a footprint across North America and Europe, the company carefully automates and services RD, production, packaging, and delivery processes—globally—with a sophisticated blend of...
-
Ai Tech Lead
Il y a 6 mois
Mechelen, Belgique Datashift Temps pleinAt Datashift, we cultivate a culture that values authenticity, innovation, and impactful work. We are a tight-knit crew of no-nonsense consultants who believe in excellence, maintain a sense of humor, and are committed to making a difference. We are currently seeking a hands-on **AI** Tech Lead who will be Datashift’s technical lead in the AI domain for...
-
Analytics Lead
Il y a 5 mois
Mechelen, Belgique Datashift Temps pleinAt Datashift, we cultivate a culture that values authenticity, innovation, and impactful work. We are a tight-knit crew of no-nonsense consultants who believe in excellence, maintain a sense of humor, and are committed to making a difference. We are currently seeking a hands-on **Analytics **Lead who can bridge the gap between analytical use cases and...
-
Clinical Technical Specialist
Il y a 6 mois
Mechelen, Belgique Cochlear Ltd Temps pleinChange people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for...
-
Commercial Operations
Il y a 5 mois
Mechelen, Belgique Celanese International Corporation Temps pleinOverview: **Responsibilities**: Customer Communication & non-technical Inquiry specialists provide best in class service to our internal & external customers by providing communication & project support to enable our commercial teams in supporting growth targets. As a CCIC Specialist you will be: Responsible for non-technical customer inquiries, Support...
-
Technical Translator
Il y a 7 mois
Mechelen, Belgique ZORGI Temps pleinAls Technical Translator lever je kwalitatieve en correcte vertalingen van **technische/IT documentatie**. Zo zorg je ervoor dat onze klanten onze IT applicaties dagelijks optimaal kunnen gebruiken. Je werkt in het Nederlands en in het Frans en zal naast het vertaalwerk ook bestaande documentatie nalezen, controleren en updaten. Als vertaler zal je niet...
-
Solution Lead Ai
Il y a 6 mois
Mechelen, Belgique Ordina Temps plein**Your Impact**: Over the past few months, our AI world has been completely turned upside down. Not a day goes by without reading or hearing something about AI. We notice that for many of our customers it means an additional drive to implement AI solutions, but difficulties in determining what and how to ensure responsible, robust, and valuable solutions....
-
Clinical Technical Specialist Acoustics
il y a 2 semaines
Mechelen, Belgique Cochlear Ltd Temps pleinChange people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for...
-
Lead Application
Il y a 7 mois
Mechelen, Belgique Wolters Kluwer Temps pleinAbout Wolters Kluwer Tax and Accounting Wolters Kluwer is a global leader in professional information, software solutions, and services for various industries. The Tax and Accounting division is at the forefront of providing cutting-edge solutions to help businesses navigate complex regulatory environments. As part of our dynamic team in Belgium, we are...
-
Team Lead Tbo Mobile Services
Il y a 6 mois
Mechelen, Belgique Telenet Temps plein**About the job** We are looking for a passionate and result driven Team Coach to inspire, coach and steer a dynamic team of +/- 15 Technical Support Coordinators in the domain of Customer Interactions. This team supports almost all customer facing teams (e.g. retail, contact centers, technicians) and assists them in providing a solution to the customer in...
-
Technical Product Owner
Il y a 6 mois
Mechelen, Belgique Robert Half Belgium Temps pleinRobert Half is momenteel op zoek naar een Technical Product Owner. Robert Half is momenteel op zoek naar een Technical Product Owner. Onze klant is een Belgisch bedrijf gelegen in regio Mechelen. De verantwoordelijkheden voor deze functie zijn: - Je werkt samen met belanghebbenden om de product roadmap te definiëren en te communiceren. - Je faciliteert...
-
Technical Project Manager
il y a 5 jours
Mechelen, Belgique Project Redirect Inc Of The Distric Temps pleinLanguage Requirements: You are fluent in both written and spoken Dutch and English. Knowledge of French is a plus. As a Technical Project Manager, you will play a critical role in the planning, execution, and delivery of various internal and external projects, with a focus on Datacenter solutions. You will be responsible for managing project timelines,...
-
Practice Lead Development
Il y a 6 mois
Mechelen, Belgique Ordina Temps plein**Your Impact**: As practice lead development, you wear several hats which ensures that no two days are the same. As an expert consultant you work on projects at our clients. In addition, you will use your people management skills to guide the consultants in your team through their careers. For this, you can count on the support of our operations lead. To...
-
Team Lead TBO Mobile Services
Il y a 5 mois
Mechelen, Belgique Telenet Temps pleinAbout the jobWe are looking for a passionate and result driven Team Coach to inspire, coach and steer a dynamic team of +/- 15 Technical Support Coordinators in the domain of Customer Interactions.This team supports almost all customer facing teams (e.g. retail, contact centers, technicians) and assists them in providing a solution to the customer in both...
-
Study Design Lead
Il y a 6 mois
Mechelen, Belgique Labcorp Temps pleinGet ready to redefine what’s possible and discover your extraordinary potential. Here at Labcorp, you’ll have the opportunity to personally advance healthcare and make a difference in peoples’ lives with your bold ideas and unique point of view. With the support of exceptional people from across the globe and an energized purpose, you’ll be empowered...
-
Study Design Lead
Il y a 6 mois
Mechelen, Belgique Labcorp Temps plein**Job Description**: Get ready to redefine what’s possible and discover your extraordinary potential. Here at Labcorp, you’ll have the opportunity to personally advance healthcare and make a difference in peoples’ lives with your bold ideas and unique point of view. With the support of exceptional people from across the globe and an energized purpose,...