SAP CRM Technical Assistant

il y a 2 semaines


Brussels, Belgique Yechte Consulting Temps plein

**Date Published**:15 Apr, 2024**:
**Location**:Brussels**, **Belgium**:
**Type of job**:Open to both**:
We’re an independent digital consultancy with big ambitions. With offices in Belgium, India and the UK, we support a wide range of businesses. We build digital teams and deliver digital solutions. We are hiring a SAP CRM Technical Assistant with 5+ years of experience.

As an employee of our company, you will **collaborate with each department to create and deploy disruptive products.** Come work at a growing company that offers great benefits with opportunities to moving forward and learn alongside accomplished leaders. We're seeking an experienced and outstanding member of staff.

**Customer Relationship**:
**Personal Evolution**:
**Autonomy**:
**Administrative Work**:
**Technical Expertise**:
**Responsibilities**:

- Attending requirements workshops and assisting business in the blueprint phase.
- Identify and suggest possible process improvement opportunities through SAP CRM 7.
- Defining and documenting solutions for SAP CRM Technical implementations, considering system architecture.
- Prepare and manage all elements of unit testing.
- Defect and root cause analysis using ABAP debugging and process knowledge.
- Must have gone through all phases of a project lifecycle including design, development, testing, and document creation.
- Analyzing business requirements to provide technical solution and prepare design document for implementation.
- Support SAP incidents and provide timely resolutions with SLA adherence.
- Bring up new continuous improvement ideas through collaboration with different technical areas.
- Conduct knowledge transitions and cross-skilling within the team.
- Collaborate with customers and the team in an Agile manner.

**Must Have**:

- Minimum of 5 years of hands-on CRM technical experience (ideally in the utility industry).
- Must be able to demonstrate a comprehensive understanding of CRM/ISU integration.
- Must be able to perform optimization activities and support on major incidents and crises.
- Must be able to provide support on developments/project requirements and mentor juniors while facilitating knowledge transition.
- English: professional level of written and oral language.

**Nice to have**:

- Analysis and Problem-Solving Skills.
- Excellent interpersonal and communication skills.
- Any additional language knowledge is welcomed.
- Troubleshooting skills.

**What's great in the job?**:

- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company

**What We Offer**:
Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more

**Perks**:
A full-time position
Attractive salary package.

**Trainings**:
12 days / year, including
6 of your choice.

**Sport Activity**:
Play any sport with colleagues,
the bill is covered.

**Eat & Drink**:
Fruit, coffee and
snacks provided.


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