In Store Commercial Manager H&m Home
il y a 5 jours
Description de l'entreprise
H&M HOME is a design-driven interior brand with the purpose to make it possible for many people to create a modern and inspiring home. Our vision is to be a world-class interior brand offering modern design and quality at the best price in an inspiring and sustainable way.
Description du poste
As an ICM at H&M Home you have the important role to create an excellent and inspiring shopping experience for our customers every day. Your responsibility is to plan and organize the daily operations in the store, together with the Store Manager and team. As an ICM, your responsibilities are divided into five parts:
Customers, Colleagues, Visual Presentation, Planning and Procedures & Routines.
You are an ambassador for the brand and together with the team you strive to exceed customer expectations and drive selling on the sales floor, that’s where it all happens
**Qualifications**:
The job of an ICM comes with lots of responsibility - and lots of fun. Your to-do list includes:
- Customer first. You are passionate about our customers and your top priority is always to give excellent customer service.
- You work together with your store team to maximize profitability and sales.
- You make inspirational presentations both by yourself and with your team.
- Set an example for your team by always acting in line with H&M Group values, H&M Home brand DNA and H&M Group Global leadership expectations.
Informations supplémentaires
We are looking for a passionate leader. Your personal qualities also include:
- A passion about customer service and people.
- A great drive and a result driven attitude.
- Interior interest and trend awareness, you have experience in visual presentation & interior styling.
- Being well-organised and able to cope with a large workload.
- A positive and coaching attitude, and a willingness to learn and improve.
- An entrepreneurial approach, where you think outside the box
- A2 level of English is mandatory to communicate with all levels in the business.
- Additional Information
- Our Values - Our Core
- At H&M, we care We care about our customers and each other. We like to have fun - it shows in the way we work.
Our values reflect the heart and soul of H&M. They determine what it takes to work here and how we do things. When we communicate with colleagues and customers all over the world, our values help us to develop and grow, to become the place of the possible and the place to be...
- WE ARE ONE TEAM
- WE BELIEVE IN PEOPLE
- ENTREPRENEURIAL SPIRIT
- CONTINUOUS IMPROVEMENT
- COST-EFFICIENT
- STRAIGHTFORWARD AND FRANK
- KEEP IT SIMPLE
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