Engine Owner

il y a 6 jours

Zaventem, Belgique Safran Temps plein

**Description du poste**:
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 81,000 employees and holds, alone or in partnership, world or European leadership positions in its core markets.
The company undertakes research and development programs to maintain the environmental priorities of its R&T and Innovation roadmap.

Safran Aircraft Engine Services Brussels is a subsidiary of Safran Aircraft Engines, based at Brussels Airport (Zaventem, Belgium), specialized in the inspection, maintenance and repair (MRO) of the advanced LEAP jet engines that power the latest generation of the Airbus A320NEO & Boeing B737MAX narrow body families. The company is a key player in the integrated CFM international MRO network. With more than 75 years of experience, and up to 20 international Part 145 certifications (EASA/ FAA/ CAAC/), Safran Aircraft Engine Services Brussels is recognized as a worldwide center of expertise in the air transport industry. More than a 100 airlines, lessors, private aircraft operators and MRO partners have entrusted their engines to our company. We employ over 200 highly skilled, passionate and enthusiastic employees.

**Description complémentaire**:
To strengthen our Accounts Team we are looking for an
ENGINE OWNER:
The Engine Owner is in a transversal role and in charge of a portfolio of engine shop visit projects for which he manages the associated internal and external customer relationship through the entire service process: from customer request, through service package proposal, project operational steering, to service delivery and lessons learned, in order to ensure final and internal customer satisfaction over the full spectrum of aspects of the requested service (scope of work, compliance to specs, cost, profitability, turn time, quality, customer support, ).

**Exigences du poste**:
Your profile:

- You have a Master's degree in engineering with good economical affinity or vice versa.
- Good communication skills, you are fluent in Dutch, French and English.
- You have excellent social & representational skills.
- You are willing to travel frequently - sometimes with a very short notice - to customers or other MRO-shops of Safran.

**Spécificité du travail**:
Your role:

- Prepare and follow up contract implementation with engineering, QA and Operations in order to arrange for smooth inductions and subsequent project management
- Study Engine shop visit scenarios feasibility & cost hypothesis
- Study and understand the contractual environment
- Identify and understand customer specific requirements
- Define and follow up the contract implementation plan within the organization
- Take full charge of the contract once signed. Be the voice of the customer within the shop and the voice of the shop towards the customer.
- Prepare each shop visit project: obtain customer documentation, define workscope content, logístical & quality constraints, cost hypothesis, invoicing,
- Communicate the delegation framework and targets to operations (scope of work, cost, quality) and make sure to have operations buy in.
- Control and steer operations in order to meet set targets
- Manage the customer relationship during the whole process (face to face meeting with the customer, weekly reporting, organization of customer visits, negotiation of deviations from original scope of work/cost/turn time, invoice explanation and litigation handling, customer score card, customer support)
- Manage the economical cycle of the shop visits (cost control, invoicing, credit management)

Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 79 000 collaborateurs pour un chiffre d'affaires de 16,5 milliards d'euros en 2020, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran s'engage dans des programmes de recherche et développement qui préservent les priorités environnementales de sa feuille de route d'innovation technologique.

Safran est classé meilleur employeur mondial 2020 dans son secteur par le magazine Forbes.

Safran Aircraft Engines conçoit, produit et commercialise, seul ou en coopération, des moteurs aéronautiques civils et militaires aux meilleurs niveaux de performance. La société est notamment, à travers CFM International*, le leader mondial de la propulsion d'avions commerciaux courts et moyen-courriers. Dans le doma

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