Quality Specialist with Option for a

il y a 1 semaine


Gent, Belgique ArcelorMittal Temps plein

Introduction

Our customers demand top quality from us. Customer satisfaction is the main mission of the quality management department (Quality & Products).

A team of specialists works in this department, forming a bridge between the customers on the one hand and the production departments on the other.

Quality & Products is responsible for:

- The metallurgical concepts of our steels
- The technical customer care
- The release rules and product verification
- Product control laboratory (from raw material to finished product) New product development

What does the job entail?

You will be recruited as a quality specialist in the quality management department (Technical Customer Care section) of ArcelorMittal Belgium, where you will
- build up in-depth knowledge around the production process, product quality and inspection.
- be responsible for various projects in which quality-oriented teamwork is central.
- act as a discussion partner for customers and other departments within the ArcelorMittal group.
- autonomously deal with technical questions from the commercial organisation of ArcelorMittal and ensure quick and efficient solutions from production.
- deals with very specific questions in consultation with the production departments so that together you can draw up an action plan to provide a lasting solution.

After a term of at least 2 years, you will move into the position of technical customer support person within the commercial organization
- You will be seconded from the ArcelorMittal Gent-Liège cluster to the ArcelorMittal commercial organization.
- You will be in direct contact with our automotive or industrial customers and proactively bring product quality in line with their wishes.
- You provide solutions to all kinds of technical problems and you provide documented answers to various ad-hoc questions.
- You have a Master's degree in STEM, preferably chemical, mechanical or metalurgical.
- Your problem solving abilities allow you to analyze and solve problems in a structured way.
- You are fluent in Dutch and English. Knowledge of German and French are a plus.
- You are willing to grow into technical customer support after about 2 years.
- For the position of quality specialist you will be part of the cluster ArcelorMittal Belgium and you open to travel to Geel, Genk & Liège from time to time. For the position of technical customer support specialist you are willing to travel abroad for a large part of your time.

What do we offer you?
- Fixed contract
- Attractive salary package
- Result related bonus
- Seniority bonus (after 1 year of service)
- Meal vouchers of €8/day
- Gift and eco voucher
- Car and bicycle lease program
- 40+ days of leave
- Plenty of career opportunities
- Group insurance
- Hospitalization insurance (family members can be affiliated)
- Mobile phone + mobile phone plan
- Laptop
- Partly reimbursement of your internet bill
- Traveller’s insurance
- Benefits at work (discounts on movie tickets, amusement park, travel, )
- Guidance: you will be assigned to a mentor. This person will help you feel at home so you will integrate quickly the company. Furthermore, individual training will be provided as well. Restaurant: sandwich bar and self-service restaurant.

How does the selection procedure work?
- Introductory interview with HR and your future colleague
- Final selection interview with head of HR and the department
- Contract proposal

Diversity and inclusion make us even stronger


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