Internship Support Administration Customer Care Team

il y a 4 semaines

Mechelen, Belgique Bosch Group Temps plein

Company Description

Smart and efficient - Bosch Thermotechnology offers its customers throughout the world solutions for their home climate, domestic hot water and decentralized energy management requirements. Highly efficient technologies which in many cases use renewable energies and make a significant contribution to implementing the energy transition.

Bosch Thermotechnology, based in Wetzlar and Wernau/Stuttgart, manufactures in more than 120 engineering locations in Europe, America and Asia and achieved sales of 5.9 billion euros in 2021. The product portfolio ranges from floor-standing and wall-hung boilers to solar thermal systems, heat pumps for heating and cooling and even large-scale commercial and industrial systems such as industrial boilers and waste heat recovery systems for industrial processes.

Bosch Thermotechnlogy Belgium distributes and services its products under the brands Buderus and Bosch in the Belgian market.
The Customer Care team, in which you will be working, is known for its positive atmosphere, where they do not only care about their customers, but also very much about each other.

**Job Description**:
You will be working as an intern in the order to fulfilment department at Bosch Thermotechnology Belgium in Mechelen. Your main responsibility will be to support the service administration team in daily operational tasks (mailbox handling, credit note mgt, back office related tasks,.). You may have direct contact with customers, helping them in finding solutions to their questions. Besides you will support improvement projects on various topics,. You will collaborate with different departments in order to find new innovative solutions. This internship position will support you in developing your project management skills.. You will develop/improve your creative, analytical and communication skills.

**Qualifications**:
You are currently a student (International Business Management, Marketing, Economical Studies & Social Sciences, etc.). You have excellent communication skills, you are very well-organised and flexible and you can work independently and efficiently.

You have practical knowledge of IT systems/MS Office (especially MS PowerPoint & MS Excel). Fluency in Dutch and French is mandatory

Additional Information

Additional Information

**If you are a student enrolled in a Belgian University/College and you have to do a mandatory internship** you will be granted travel reimbursement and meal vouchers.

**If you are a student enrolled in a University/College **outside of Belgium (or if you are available for a voluntary internship outside a university curriculum) you will be granted an allowance of € 977,50/month.
- In case that you need to do a mandatory internship, your University/College must be located in a member state of the EU.

**Starting date**: February/March 2023

**Duration**: 6 months

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