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Technical Customer Support Dutch Speaking
Il y a 4 mois
**We are recruiting a technical customer support agent for an international company for their office in Barcelona (Spain)**
**The role is based in Spain**
**Your missions**:
- Handle customer technical support queries through various channels in a timely manner
- Maintain client relationships through product support over the phone.
- Manage effectively all incoming incidents in a customer service environment
- Gather information from customers, troubleshoot technical issues
**Your profile**:
- Native/fluent in Dutch, both oral and written. Fluent in English (B2 level)
- Comfortable communicating with clients over the phone
- Solid technical knowledge, experience in the technical field
- Excellent communications skills (both oral and written)
- Able to work in a team and operate in high pressure situations
- Problem-solving skills and an analytical mind-set.
**Benefits**:
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential.
Schedule:
- Day shift
Work Location: One location
