Lean Navigator

DigiTribe is seeking an experienced Lean Navigator to join our team and support transformational projects in the financial industry. As a Lean Navigator, you will lead or support various Operational Excellence Transformation at our clients such as Lean Transformation, Lean Management Coaching, Value Chain improvements, etc.
This role is designed for a Lean expert with a deep understanding and a proven track record of hands on Lean transformation, Continuous Improvement and change management within client-facing environments.
**Key Responsibilities**:
**Lean Transformation**:

- Drive or support Lean Transformation initiaitives at client departments in order to improve the effectiveness and the efficiency of the services.
- Perform Diagnostic, design a Future State and drive the implementation using the 5 lenses of Lean Transformation
- Implement the solution with the right change management and focus on the sustainability

**Lean Management System & Continuous Improvement**:

- Implement or reinforce Lean Management Systems within client organizations, embedding the 4 Lean Management behaviors to promote a sustainable culture of continuous improvement
- Provide training and coaching to client teams on Lean practices, empowering them to embed Lean methodologies into their daily operations.

Value Chain Transformation
- Drive value chain improvement initiatives looking at transversal service and processes through different angles (customer, people, process, organization, technology).
- Combine qualitative and quantitative facts to drive the initiatives, using methodologies such as Lean Six Sigma
- Support clients in managing organizational change, helping to mitigate resistance and ensure successful adoption of new processes and behaviors.

**Preferred Qualifications and Experience**:
**Experience**:

- Minimum of 3 years of hands-on experience in Lean Management, Lean transformation, or continuous improvement.
- At least 5 years in roles related to organizational transformation, process improvement, or change management, ideally in consulting or client-oriented roles within the financial industry.
- Strong Lean Six Sigma expertise, with a customer-focused approach to transformation initiatives.

**Technical Skills**:

- Proficient in Lean methodologies, including the 5 Lenses of Lean Transformation, the 4 Lean Management behaviors, and Kaizen principles.
- Familiarity with Business Process Management (BPM and BPMN 2.0) and process mining (not essential at this stage but beneficial).
- Experience in waste management, change management, and operational leadership within complex organizations, ideally in finance.

**Soft Skills**:

- Strong drive and sense of accountability
- Ability to work within a multi-disciplinary team
- Strong communication and facilitation skills, with the ability to engage and influence stakeholders across all levels of an organization.
- Analytical and problem-solving mindset with a data-driven approach to decision-making.
- Adaptable, collaborative, and able to build trust quickly with client teams to drive buy-in and commitment to continuous improvement.