Front Line Associate

**Front Line Associate (Dutch Speaker) - **Kortrijk**, Belgium**

Do you possess exceptional customer service skills? Do you want to join a global company that is committed to moving money for better? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Front Line Associate.

**Western Union powers your pursuit.**

In this role, you will be welcoming our customers and governing processes for the following:
**Role Responsibilities**
- You will be responsible for welcoming customers and providing them with guidance and help in processing their transactions.
- You will ensure that all transactions are performed in accordance with our compliance rules, and you will professionally deal with customers' inquiries in a timely manner.

**Role Requirements**
- Fluency in English and Dutch languages. Knowledge of additional language would be a plus.
- Customer service experience in money transfer operations would be considered a great advantage.
- Problem-solving skills.
- Experience in cash management.
- Strong communication skills.
- Proficiency in MS Office tools.

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Benefits**

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

Your Belgium-specific benefits include:

- Life/Medical Cover
- Pension Plan
- Luncheon Vouchers