Functional Analyst

il y a 3 semaines

Bruxelles Etterbeek, Belgique European Schoolnet Temps plein

Functional Analyst

**Department**:DIGITAL CITIZENSHIP**

European Schoolnet (EUN Partnership) is looking for a dynamic and enthusiastic **Functional Analyst **(Ref.

DigCi-FA-2023)** **to join its **Digital Citizenship Department**.

The Functional Analyst will assist the technical manager as well as project and content teams working on

Digital Citizenship projects, such as the Digital Skills and Jobs Platform and Better Internet for Kids

implemented on behalf of EU bodies. The work will entail support with user needs analysis, definition of

business and functional requirements and coordination with technical partners and suppliers, for some

large information systems, with content focusing on the areas of online safety and digital skills.

knowledge in digital technologies, online safety and digital skills, and digital transformation.

He/she will gain an insight into the work of an international non-profit organisation, join a large

international team and will be given the opportunity to actively contribute to the management of the

information system developed, including from a strategic point of view.

**Main tasks**
- Liaise with the project manager, client and technical team concerning the IT solutions of a

project.
- Identify, reach out to, and collect information and input from the client and internal or external

stakeholders.
- Identify and describe the needs for the IT project by mapping, modelling and visualising the

problem, scope and context.
- Translate needs of new and existing IT projects into IT solution designs through (non-)functional

requirements (e.g., by creating use case models) and functional specifications (e.g., by creating

use case descriptions and functional data models). Develop functional requirements documents

and basic specifications for the technical teams (internal, partners, suppliers) on this basis.
- Help to coordinate the implementation plan for the IT development process in collaboration with

the project and technical manager(s), being involved in the day-to-day workflow and

interactions with the technical team(s) of web designers, front end designer, back-end

developers, etc.

1
- Developing and maintaining user support documentation for the developed systems, including

protocols, guidelines, tutorials, as well as providing user support when needed, to teams and end

users.
- Carry out functional tests throughout implementation and report on the outcomes.
- Keep track of requirements and implementation statuses (e.g., via a ticketing system).
- Contribute to user support services.
- Contribute to other relevant tasks in service of the project.

**Profile and skills**
- A bachelor or master’s degree in a relevant field (e.g. digital technologies, digital media and

communications, information science, computer science, user experience etc.).
- At least 5 years of work experience in similar roles and tasks.
- Excellent business analysis skills related to user needs analysis and business and functional

requirements definition.
- Good knowledge of information and multimedia interactive systems, their core design and their

development process.
- Good knowledge of main CMS (such as Liferay, Drupal and WordPress) at business layer, and

operational knowledge of HTML and CSS.
- Good knowledge of ethical and legal aspects related to information systems (such as copyright,

data protection, security etc.).
- Good knowledge of standards and principles of accessibility and SEO, both technically and

content wise.
- Strong diplomatic and coordination skills to liaise with a network composed of public entities, EU

institutions, industry and technical partners, as well as to coordinate, monitor and supervise the

implementation phases of the systems.
- Excellent written and spoken English (which is the language of work).
- Strong organisational skills, flexibility and ability to learn fast, as well as the ability to meet tight

deadlines.
- A team player with strong interpersonal and intercultural skills to succeed in an international

environment.
- An interest and/or experience in topics such as online safety, digital technologies, digital skills and

digital transformation in general is an asset.

2

**Useful information**
- **Duration of contract**: 1 year contract, with possibility of renewal. This is a full-time position starting

as soon as possible.

**on a rolling basis **either in Brussels or at distance.
- **Benefits**: Salary in line with experience and qualifications, meal vouchers, travel expenses support,

corporate DKV hospitalisation insurance.
- **Location**: European Schoolnet, Rue de Treves, 61, Brussels, Belgium.
- Applicants must be EU citizens or possess a valid work permit for Belgium.

**How to apply**

the tasks planned for this position.
- Any additional information you wish to send should please be incorporated into the single file
- The file should please be named**:LASTNAME FirstName - DigCi-FA-2023**.

**About European Schoolnet**

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