Supply Chain Manager

**De organisatie**:
For one of our customers in the retail industry, we are currently looking for a Supply Chain Manager (m/v/x).

**De functie**:
The Supply Chain Manager is a key player within the company. This person will manage all aspects of fulfillment and logistics for the customers in all channels. The Supply Chain Manager will collaborate with cross-functional stakeholders in Sales, Finance, Marketing, Sales Operations and Customer Care in optimizing processes and problem solving. This person will be responsible for managing 3PL. (S)he will be accountable for inbound & outbound shipments, KPI attainment, inventory management, performance to cost budget and cost improvement initiatives.

**Tasks**:

- Communicate with Sales, Sales Operations and Customer Care on fulfillment and logistics issues.
- Manage all 3PLs ensuring timely accurate delivery of all orders
- Lead weekly calls (daily during peak season) with 3PLs
- Lead quarterly QBRs and assure achievement of all key metrics
- Monitor day to day inbound & outbound freight from our 3PLs. Maintain customer delivery time SLAs (for B2C and B2B customers)
- Generate clear and concise reports on KPI data: order execution, returns and backlog status.
- Investigate and resolve all fulfillment operations issues, including inventory discrepancies, unfulfilled shipments, and processing errors
- Monitor EDI and ASNs transmissions etc
- Manage all inventory, minimizing exposure to lost inventory by managing and auditing 3PL cycle count programs, performing monthly inventory reconciliations, and coordinating all inventory adjustments with Finance
- Manage RMA process for retailers to assure timely credits to Retailers and Distributors as well as managing B-stock to minimize scrap inventory and maximize yield on returns.
- Manage process improvement initiatives for responsible regions
- Support any new regional expansion requirements including input on site location and vendor selection
- Collaborate with Sales and Sales Operations to ensure accurate forecasts are delivered in regular cadence to our 3PL partners to ensure KPI attainment and minimize cost
- Manage all packaging, dunnage and shipping decisions to reduce cost and minimize damages
- Participate in annual budgeting process
- Manage all special projects as needed

**Het profiel**:

- 5+ years experience in global retail and direct to consumer operations
- Deep understanding of Sales Operations cycles, inventory management, forecasting, and 3PL order management
- Experience with ERP systems and EDI (incl. EDI setups and troubleshooting of EDI failures)
- Experience with managing deliveries to B2C and B2B
- Effective communication skills (written and verbal)
- Flexible; the role interfaces with international teams
- Willingness to learn and wear multiple hats
- Comfortable working in a high paced environment with frequent interruptions
- Good Judgment. Can gather information, weigh relevant factors and make quick, high-quality decisions based on data, trends, and past experience with little guidance.
- Quality in Performance. Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality of operations, processes, and performance in self and others; applies feedback to improve performance
- Efficient & Motivated. Performs at a high level of efficiency; completes work in a timely manner; self-motivated and strives to increase productivity
- Dependable. Follows instructions, responds to management direction; assumes responsibility for own actions
- Strong Problem Solver. Demonstrates creativity and innovation in designing plans and generating solutions to meet logistics related and/or staff challenges
- Experience negotiating contracts
- Effective communication skills (written and verbal)
- Able to travel 20-30% within Benelux and surrounding countries

**Het aanbod**:
A challenging job within a multinational company
A lot of career opportunities within Belgium or abroad.

**Meer informatie**:
Don’t wait, go ahead and send us your CV and letter of motivation.

At Rialto Recruitment your data is safe, the security of your personal data is very important to us, we will deal with it in a confidential and careful way.

**Meer informatie**:
Ellen Gillis
+32 3 443 04 82