Digital Private Client Advisor
il y a 4 jours
Ruby Willow Recruitment is working with one of the world's leading international fashion houses who is seeking to onboard a German speaking Digital Private Client Advisor for their Brussels office.
Position: Digital Private Client Advisor
Location: Brussels, Belgium
Employment type: Full-time
Remuneration: Base salary + commissions.
**DUTIES AND RESPONSIBILITIES**:
- Develop the company's 10K Client Portfolio by nurturing existing clients, reactivate lapsed clients and acquire high-value prospects by providing exceptional omnichannel experience
- Retain 10K+ clients by growing and maintaining relationships through curated animations and by leveraging event calendar relevant to your market
- Achieve and exceed individual sales target through personalized product recommendations and client sophistication
- Grow High End digital sales share through elevating the product offering
- Build a strong understanding of your client preferences by creating qualitative client profiling
- Host regular virtual and in-store appointments and drive conversion on commercial High End events.
**REQUIREMENTS**:
- Native/fluent in German, both oral and written. Fluent in English
- 3 - 5 years' solid work experience in Luxury retail (personal shopper experience) + distance selling is needed
- Have a record of accomplishment of being a top performer in your current role
- Strong business acumen and understanding of client development
- Confident to communicate with VIPs and HNWI (high net worth individuals) - both verbally and written.
- Passionate about styling
- Tech savvy and computer literate
- Have an understanding of and ability to interpret analytics into recommendations
- Autonomous with a solution driven mindset
- Ability to work shift rotation (Monday to Sunday, 08 AM - 08 PM)
- Able to travel when necessary.
**BENEFITS**:
- Excellent remuneration package based on experience, skills, and performance
- Be part of a dynamic international team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
**Job Types**: Full-time, Permanent contract
Schedule:
- Monday to Friday
- Weekend availability
**Experience**:
- Luxury Personal Shopping: 3 years (required)
**Language**:
- German (required)
Work Location: In person
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