Group Claims Representative
il y a 2 semaines
We have an exciting work from home opportunity to join our Global organisation as a Group Claims Representative.
**Job Description**:
What does Cigna do?
Cigna provides health insurance services around the world. We’re passionate about helping people improve their health, well-being, and sense of security. We started over 200 years ago and we continued to innovate and expand ever since. At Cigna Health Benefits we focus on the unique needs of Intergovernmental (IGO) and Nongovernmental (NGO) organizations, as well as the needs of multinationals in Europe and Africa.
What makes Cigna different from other employers?
We go further than just paying insurance claims. Solid customer relationships are our main goal. We also strongly believe in business ethics and continually strive to be cleaner, greener, and respectful of all. We owe our success to the talent and dedication of our team. They’re the ones who make a difference in our customers’ lives. So we know that it’s important to go the extra mile for our employees. We make sure they have a good work-life balance and we offer many initiatives for health and well-being.
Why are Customer Service Representatives important at Cigna?
What would a typical day look like?
As a Customer Service Representative non-medical, you are part of a team of ten people and every day you come across a wide variety of situations. On a typical day you can:
hold a conference call with clients together with client managers
attend a team meeting
keep your customer records up-to-date
do an hour of yoga or jogging with the colleagues at noon
answer incoming calls in English or French or call a customer to inform him on the status of his files
calculate a non - medical claim (life insurance, accident, disability, temporary working incapacity, travel and long-term care)
rewrite your priority checklist to make sure the deadlines of this week are met
What skills do you need?
You will love this job if you
Consider it a challenge to recover expenses from other parties.
Find great satisfaction in having a happy customer
Like to take responsibility and make proposals to improve procedures
Handle files in a structured and organized way
See the importance of handling confidential information discretely
Like to actively interact with colleagues of different departments e.g. underwriting, legal, claims department..
Cigna can offer you
Work from home
A challenging job in an international and diverse context
**‘Happy You’**: health and wellbeing initiatives, flexible hours, home working opportunities
A dynamic international team, team leaders who train you patiently and a team manager who makes time for you
An attractive salary and extra-legal benefits
About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
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