B2b Account Manager
Il y a 4 mois
Mega is looking for a **B2B **Account Manager** passionate about **sales **and **negotiation**, who understand the process and knows how to activate the customer
**The Job**:
As the **B2B Account Manager**, you will lead the commercial development of our B2B energy and telecom supply business, focusing on business customers in Belgium. Ready ? Because we are
**Key Responsibilities**:
- Grow the B2B portfolio in Belgium by retaining existing clients and conducting/organizing both inbound and outbound prospecting (portfolio development).
- Maintain regular visits to prospects and sales partners to generate new customers and gather market intelligence (client engagement).
- Achieve individual and collective objectives related to sales volume, margins, and customer retention.
- Monitor sales results and take necessary actions to meet targets, including maintaining a robust sales pipeline with leads at various negotiation stages.
- Work closely with the other commercial departments and foster relationships with all internal stakeholders.
- Conduct weekly one-on-one meetings to review sales pipeline and address any obstacles with top management.
- Actively contribute to risk management and secure client payments in collaboration with the Credit & Collection team.
- Address and resolve any issues that arise with customers in partnership with internal departments (e.g. : Customer Care, Credit & Collection).
- Develop and manage external B2B sales networks, including contracting, onboarding, and controlling.
- Lead the continuous improvement of B2B digital tools and processes related to quotes, contracts, and commission calculations.
- Ensure high customer satisfaction and loyalty through customized solutions and renegotiations.
- Monitor and improve key profitability KPIs per sales channel/partner, such as bad debt, OPEX, and churn.
- Maintain regulatory compliance of B2B commercial activities, with support from the legal department.
**Working at Mega is**:
- Contribute to a sustainable future where energy (and telecom) is viable and still affordable for everyone
- Work in a young and dynamic work environment with a hybrid model allowing for flexibility.
- Come as you are. Mega is a safe place for everyone
_**_Agility:_**_ We adapt quickly and embrace change._
- _> _**_Autonomous_**_: We trust our people and their ideas, taking ownership of our actions._
- _> _**_Durable_**_: We build lasting relationships with people, customers, partners, and the planet._
- _> _**_Transparent_**_: Open communication is essential._
- _> _**_Human_**_: We value small, empowered teams, respect diverse opinions, and believe every idea matters_
- Full-time job in the center of Liege or Leuven, with competitive salary package in line with diploma / experience.
**Is this job made for you ?**
- **Education **:Master’s degree in Business, Marketing, or a related field or Bachelor’s degree with experience in similar role.
- ** Experience**: minimum 5 years of experience in a B2B sales environment with a proven track record of success. Prior experience in the energy sector is essential; experience in the telecom sector is a plus.
- ** Skills** : strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Outstanding negotiation skills and excellent communication abilities.
- Ability to work cohesively with team members and other departments to achieve collective goals.
- Possesses a hunter mentality, eager to develop new commercial relationships and expand the business portfolio.
- Personality : a positive thinker who is results-driven, showing initiative and agility. Highly rigorous, precise, and organized with strong analytical Skills.
- ** Languages** : native proficiency in French or Dutch, with a good command of English, enabling effective communication in an international environment.
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