Quality Assurance Manager
Il y a 5 mois
At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Quality Assurance Manager to join our UniQue Brussels team
What will you be bringing to the team?
- Provision of quality plans and service level agreements.
- Elaboration and maintenance of IS quality control procedures.
- IS Quality control and evaluation.
- Provision of quality studies, quality assessments or other quality matters associated with information
- system projects.
- Definition, elaboration, management and reporting of quality tests.
- Advice on quality improvements.
- Assistance in the implementation of project management methodology.
- Coordination of test campaigns.
- Monitor capacity and performance data.
- investigate capacity issues.
- Ensure that a repository of architecture and deployment documentation of the environments is always available and properly maintained.
- Check services are available to users.
- Analyse availability data,
- Investigate service unavailability.
- Report back on user and community feedback.
- Liaise and organize coordination meetings.
- Monitor and maintain live online dashboard.
- Produce minimum quarterly service status reports.
**Requirements**:
What will you need to succeed in this position?
- A Master's degree with 5 years of relevant work experience or Bachelor's degree with 9 years of working experience
- Ability to assess the software tools to fulfil the functional and service level specifications of the procurement, as well as the cloud-based service delivery model (hosting and operations) requirement, for code quality,
- licensing, pre-existing IPR, service quality, and deployment, among others
- Integration, and Test Maturity Model integration.
- Abilityto collect and summarize user community feedback to assess the fitness of services to the users, and to assist future planning
- Very good communication skills with technical and non-technical audiences
- Analysis and problem solving skills
- Capability to write clear and structured technical documents
- Ability to participate in technical meetings and good communication skills
- Very good knowledge of IT Governance processes
- Ability to manage and execute service verification and validation tasks efficiently and fast
- Ability to give business and technical presentations
- Hold an ITIL certification
- Knowledge of relevant Quality Assurance Frameworks
- Fluent in English
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