Ecommerce Operation Lead
Il y a 5 mois
**eCommerce Operations Lead (M/F/d) - Gent**
**WE DELIVER - WE DREAM - WE CARE - WE DARE**
The primary responsibility of the eCommerce Operations Team Lead is to run, guide and support day-to-day operations of the newly established e-Commerce fulfillment center in Gent to ensure great customer experience for our Pandora customers.
**WE DELIVER - Let’s deliver together**:
- Runs the fulfillment center of the Belgian Pandora eCommerce business located in Gent, thereby shapes and ensures qualitative operational processes and drives constant optimization
- Supervises Operations Assistants engaged in all operational activities, including inventory management, warehouse and operations management, customer service support and other ad-hoc activities
- Supports in operational activities including picking, packing and returns management (no nightshifts)
- Maintain standards in merchandise handling, loss prevention and replenishment.
- Build and maintain a solid customer experience through fulfilment of orders and customer response times within SLA.
- Promote excellent customer service ensuring customer inquiries and complaints are handled in a professional and timely manner according to set KPI´s
- Responsible for team management including resource planning (incl. Seasonality and temp resources), operational productivity reporting and communication with direct reporting line to Pandora NOREU eCommerce Manager
- Train and develop Sales Assistants to achieve full potential: monitors productivity and motivates employees, delivers coaching as needed
- Maintain knowledge of upcoming sales forecast and promotions in order to prepare accordingly for demand, capacity and resource as required.
- Perform operations activities including and reporting, reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
- Maintain an awareness of service level requirements and operational policies, return and exchange processes and security best practices
**WE DREAM - This is what we dream of**:
- You hold a high school diploma/GED
- You have at least 1-3 years retail/logistics experience, preferably in luxury or jewelry branch
- You have excellent communication skills and you are fluent in English as well as in Dutch and/or French
- Your motivation and hands-on attitude are a key driver for an excellent customer service
- You are proficient with MS Office
- Your strong organizational skills and your ability to multi-task in a fast-paced environment complement your profile
**We CARE - what you can expect**:
- An internationally successful company
- Flat hierarchy
- Competitive compensation package
- An highly motivated team
- A modern workplace
- Can-Do-Attitude
- Events
- Personal and professional development through regular e-learning modules
**We DARE - you to apply.**
We are looking forward to welcoming you
-
Ecommerce Operation Assistant
il y a 3 semaines
Gent, Belgique Pandora Jewelry Temps plein**eCommerce Stockroom Assistant (M/F/d) - Gent** (temporary of November 2024 until 31st of January 2025 & 25-30 hours/week) As part of a small and energetic team you will ensure that all sold items are picked, packaged and dispatched within a duly manner and thus provide the customer with an exceptional online shopping experience in our Dark Store in Gent....
-
Operations Lead
il y a 2 jours
Gent, Belgique OTIV Temps plein**Who we are** OTIV is a Ghent-based company leading the autonomous revolution in rail. We are on a mission to increase safety and efficiency in railway operations by teaching rail vehicles to drive autonomously. By making trains more efficient and safer, we actively contribute to a modal shift and a greener future. We bring this vision to life through a...
-
Car-t Operations Support Lead
Il y a 5 mois
Gent, Belgique Legend Biotech EU Temps plein**Company Information** Legend Biotech entered into a global collaboration agreement with Janssen Biotech, Inc. to develop, manufacture and commercialize ciltacabtagene autoleucel (cilta-cel). Through our strategic partnership, we look to advance the promise of an immunotherapy in the treatment of multiple myeloma. **ROLE OVERVIEW** The CAR-T Operations...
-
Clinical Operations Development Lead
Il y a 6 mois
Gent, Belgique MindCapture Temps pleinCLINICAL OPERATIONS DEVELOPMENT LEAD - Biotech- Ghent & remoteWHAT IS OFFERED The Clinical Operations Development Lead plays a critical role in ensuring the success of clinical trials and the development of new therapeutic assets, coordinating efforts across various functions and stakeholders to drive effective clinical development strategies. Next to a...
-
Franchise Clinical Operations Development Lead
Il y a 6 mois
Gent, Belgique MindCapture Temps pleinFRANCHISE CLINICAL OPERATIONS DEVELOPMENT LEAD - Biotech- GhentWHAT IS OFFERED Franchise Clinical Operations Development Lead plays a critical role in overseeing the operational path for all indications within a franchise. Functioning as a line manager, and ensuring consistency to synergy across different indication teams. The Franchise Clinical Operations...
-
Clincal Development Operations
Il y a 5 mois
Gent, Belgique Meet Recruitment Temps plein110000 EUR - 110000 EUR - Ghent, Belgium - Permanent **About**: Our client is a leading, innovative biotechnology company dedicated to developing cutting-edge antibody products to transform patients' with autoimmune disease lives. They are at the forefront of the immunology space, pioneering groundbreaking treatments for various diseases. Their mission is...
-
Team Lead Operations
Il y a 5 mois
Gent, Belgique Infrabel Temps plein**DE JOB**: Als Team Lead Operations is het jouw taak om de operationele teams te coördineren en te leiden, in samenwerking met de teams van Tracks/Traction & Wagons. Je bent verantwoordelijk voor het onderhoud van klein motorisch gereedschap en de bediening en besturing van On Track Machines, locomotieven en wagons. Je zorgt ervoor dat resources efficiënt...
-
Manufacturing Operations Lead
Il y a 5 mois
Gent, Belgique Oxford Global Resources Temps plein**Manufacturing Operations Lead - Advanced Therapies**: - Location: Ghent, Belgium - Contact: Dardo Helpers - Job type: Contract - Contact phone: +32 15 445 852 - Industry: Pharmaceutical Lead the operational charge in building and scaling two innovative biological manufacturing centers, shaping the future of immunotherapy and directly impacting the...
-
Clinical Operations Excellence Lead
Il y a 5 mois
Gent, Belgique Argenx Temps pleinThis position reports into the Head Clinical Operations Excellence. We want to fill in the position in Europe or the United States. Roles & Responsibilities - Ensure oversight of the adequacy of processes in Global Clinical Operations. Ensure regulatory requirements and commitments are reflected in the procedural documents. - Identify and drive continuous...
-
Clinical Operations Development Lead
Il y a 5 mois
Gent, Belgique Argenx Temps pleinDue to the exponential growth of argenx worldwide, we are currently looking for several _Clinical Operations Development Leads (CODL) _to strengthen the Global Clinical Trial Operations team. Ideally, location would be based in Belgium._ - The Clinical Operations Development Lead is responsible for the oversight of the clinical related activities within a...
-
Clinical Operations Development Lead
Il y a 3 mois
Gent, Belgique Argenx Temps pleinFor the expansion of our Global Clinical Trial Operations team, argenx is looking for a Clinical Operations Development Lead. Key Accountabilities/Responsibilities: The Clinical Operations Development Lead (CODL) is responsible for the oversight of the clinical related activities within a specific therapeutic indication for an asset (CODL) or across all...
-
Manufacturing Operations Lead
Il y a 5 mois
Gent, Belgique Oxford Global Resources Temps pleinLocation: Ghent, Belgium - Contact: Dardo Helpers - Job type: Contract - Contact phone: +32 15 445 852 - Industry: Pharmaceutical Lead the operational charge in building and scaling two innovative biological manufacturing centers, shaping the future of immunotherapy and directly impacting the trajectory of patient health **Job description** We are seeking...
-
Operations Readiness Lead Tl Phase 2
il y a 1 mois
Gent, Belgique Johnson & Johnson Temps pleinJohnson & Johnson is currently seeking an Operations Readiness Lead to join our highly engaged team located in Ghent. Do you want to contribute to the manufacturing of innovative, life-changing cell therapy products for our patients and be part of an inclusive team at Johnson & Johnson Innovative Medicines Supply Chain Ghent? As Operations Readiness Lead...
-
Shift Leader Operations
Il y a 5 mois
Gent, Belgique Madison IT & Engineering Recruitment Temps plein**Beschrijving**: Momenteel ben ik voor een wereldspeler in de chemische industrie op zoek naar een Shiftleader Operations. Sinds hun oprichting in 1920 zijn ze uitgegroeid tot een leider in de wereldwijde gespecialiseerde chemische industrie. Ze transformeren materie in allerlei soorten materialen die praktisch elke markt raken. Hun gespecialiseerde...
-
Customer Experience Lead
Il y a 7 mois
Gent, Belgique Nayan Temps pleinin - **Ardooie / Gent** - Nayan helpt internationale merken met hun online groei. Als ervaren e-commerce bedrijf helpen wij onze klanten zoals Samsonite, KitchenAid en Godiva bij het ontwikkelen van hun omnichannel strategie, het bouwen en beheren van de verkoopkanalen en het versterken van hun online aanwezigheid door data - en resultaatgedreven digitale...
-
Team Lead, Software Development, Fe/be/ios
il y a 3 semaines
Gent, Belgique Lightspeed Commerce Temps plein**Hi there! Thanks for stopping by**: Are you actively looking for a new opportunity? Or just checking the market? Wellyou might be in the right place! We're looking for a talented Software Development Team Lead to help us lead, mentor, and coach a high-performing software development team while fostering an inclusive environment that inspires them to do...
-
Clinical Trial Lead
Il y a 2 mois
Gent, Belgique Argenx Temps pleinThe Global Clinical Trial Operations team is expanding and is looking for a Clinical Trial Lead. - The Clinical Trial Lead (CTL) is a cross-functional leader with global accountability for all operational deliverables of clinical studies from Final Protocol Concept Sheet to Clinical Study Report (CSR) and applicable results disclosure. The CTL provides...
-
Team Lead, Software Development, Fe/be/ios
il y a 3 semaines
Gent, Belgique Lightspeed Temps pleinHi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Wellyou might be in the right place! We're looking for a talented Software Development Team Lead to help us lead, mentor, and coach a high-performing software development team while fostering an inclusive environment that inspires them to do the...
-
Technical Lead Clean Room
Il y a 5 mois
Gent, Belgique MindCapture Temps pleinTECHNICAL LEAD CLEAN ROOM - Biotech- GhentABOUT THE COMPANY The Technical Lead for Clean Room Operations will play a critical role in ensuring seamless daily production tasks within Manufacturing Operations. This role involves building strong partnerships across various departments, including Quality Control, Quality Assurance, Facilities & Engineering,...
-
Car-t Operations Expert
Il y a 5 mois
Gent, Belgique MindCapture Temps pleinCAR-T OPERATIONS EXPERT - Biotech- GhentABOUT THE COMPANY Join a global biotechnology company committed to treating and ultimately curing life-threatening diseases. They are at the forefront of developing advanced cell therapies utilizing diverse technology platforms. These include autologous and allogeneic chimeric antigen receptor T-cell, T-cell receptor,...
