Process Analyst Billing
il y a 3 semaines
**Mission**
The Business Process Analyst strives for operational excellence as well as a positive customer experience when a customer is in contact with Luminus.
As a Business Process Analyst you are an important actor of the transformation of our Retail & B2B Business. You will initiate the changes by translating the vision of the business project sponsors into value driven and structured solutions. You will realize the changes.
**Key Challenges**
- You support the project sponsor to _translate _his/her_ vision_ of an initiative into a clear and structured project charter. This will be the strong foundation of a successful project (with or without IT development). This means:
- With the sponsor or business owner you formulate the vision in objectives with measurable benefits
- You highlight the main drivers of success by collecting:
- The voice of the business sponsors and main stakeholders
- The voice of the end user
- The voice of the customers
- You _analyze, advice_ and provide _action_ oriented recommendations. Your conclusions are strong and factual. They are funded on data, indicators, interviews, workshops, surveys, models and metrics. They are documented in precise and simple language.
- You _realize the changes_ in an agile way. You actively participate in projects collect the requirements, the benefits, define the acceptance criteria and respond to the changes (new requirements, new constraints, impediments..). You can play a key role in a small multidisciplinary team focused on the changes (Scrum Team). ). You are the spoc for the scrum team in case of questions, concerns and validation of the solution. You define the testcases, coordinate testing and if needed support on the test execution.
- You _connect_ the project and the business. You inform clearly the sponsors about the value delivered and how it progresses in time. You explain the project risks and opportunities and your recommendation. You can use storytelling to share with the end users what the changes mean for them. You encourage feedback and you are not afraid to challenge others.
- You are _business expert_ and the voice of the business in IT projects: You facilitate the communication between the business and IT by organizing workshops and reviews. You are strongly involved in all phases of the development. At every step, from requirement to testing and delivery, you ensure the business objectives are realized: you provide impact analysis, requirements; you validate the tests and support the testers.
- You are a _proactive challenger_ : you follow the indicators, you see waste in the process, you anticipate changes and search for process improvement opportunities. You think “improvement”.
- You _document _the detailed process and create the training and knowledge material for the end users. You ensure the _knowledge sharing_ within the different business units.
- University education or equivalent
- Process Management experience - BPM - Process design tools
- Lean / DMAIC / Six Sigma / Agile
- Knowledge in Salesforce, SAP, MS Office,
- Customer-oriented attitude
- Coaching skills, motivating, inspiring, change management
- Helicopter view
- Communicative, and good presentation skills
- Networker/ Team player
- Flexible (constantly responding to new priorities)
- Being able to make decisions
- Proactive and purposeful attitude
- Creative
Our head office is located in Brussels, but it is possible to work from our offices in Ghent, Antwerp, Hasselt and Liege or simply from home
-
Billing Analyst
il y a 3 semaines
Brussels, Belgique LMA Temps pleinNon-disclosed Brussels, BelgiumPosted 3 hours ago Hybrid Contract TBD - *Day rate: TBD *Contract Length: Longterm (6months+) *Hybrid (3 days on site per week) **Job Description: Billing Operations Team Contractor** We are seeking a highly skilled and motivated contractor to join our Billing Operations Team and provide essential support to both the team...
-
Telecom Business Analyst
Il y a 2 mois
Brussels, Belgique K&K social resources & development GmbH Temps plein**Telecom Business Analyst** Standort: Brussels **About the role** **_ Type_**:Full time, permanent **_St art Date_**:ASAP **_Location_**:Brussels, Belgium **_Your role:_** As a Business Analyst in the BSS Biling Payment and Collections area, you will be working in a cross-functional agile team of functional and technical analysts, developers and testers...
-
Data Analyst
il y a 1 semaine
Brussels, Belgique ELECTRABEL Temps pleinIdentifiant de la demande: 10498- Lieu de travail: BRUXELLES, BE, 1000Welcome to **ENGIE Belgium**! Every day, we work together to develop efficient energy solutions to build a carbon neutral future! For the Chapter Data of M&S Belgium,** **we are currently looking for a **Data Analyst (Revenue Management Officer)** **YOUR CHALLENGE as **Data Analyst...
-
Data Analyst
il y a 1 semaine
Brussels, Belgique ELECTRABEL Temps pleinID vacature aanvraag: 10498- Standplaats: BRUXELLES, BE, 1000Welcome to **ENGIE Belgium**! Every day, we work together to develop efficient energy solutions to build a carbon neutral future! For the Chapter Data of M&S Belgium,** **we are currently looking for a **Data Analyst (Revenue Management Officer)** **YOUR CHALLENGE as **Data Analyst (Revenue...
-
Functional Analyst Billing-invoicing
il y a 3 semaines
Brussels, Belgique Talan Consulting Temps plein**Company Description** Passionate about digital, data, IoT or AI and willing to join a dynamic and ambitious team on a human scale? For more than 15 years, we have been advising companies and administrations and supporting them in the implementation of their transformation projects in Brussels and abroad. To do so, we rely both on technological leverage...
-
Billing Assistant
Il y a 2 mois
Brussels, Belgique Progressis Temps pleinJob Role- Finance Jobs- Contract Type- Perm- Location- Brussels- Salary- €3,000 - €3,800- Date Added- 21/11/2023- Date Expires- 19/12/2023- Industry- Law**Looking for a Billing Assistant position in Brussels ? We have a job for you !** **Excel Careers and Excel Interim provide multilingual administrative support staff to companies across all sectors,...
-
Process Analyst
il y a 1 mois
Brussels, Belgique Telenet Temps pleinWerken in de Product & Technology Tribe Als toonaangevend telecommunicatie- en entertainmentbedrijf houden we de digitalisering van onze samenleving niet alleen bij, maar jagen we die zelfs na. Om onze bedrijfsprocessen te controleren, te begrijpen en te verbeteren, vertrouwen we op ... jou? Als onze process analyst ontwerp, verbeter, automatiseer en/of...
-
Business/ Process Analyst
il y a 3 semaines
Brussels, Belgique 3D-ICT Temps pleinIntroductie Notre client est à la recherche d’un Business Process Analyst (BPA). Le(s) BPA(s) fera(ont) partie de l’équipe “Application Support”. Sur le plan fonctionnel, les BPA collaboreront avec les équipes “Solution Architecture/Integration”, “Business Intelligence & Data”, “Development & Integration”, “PMO” et “Digital...
-
Process Analyst
Il y a 2 mois
Brussels, Belgique AMA European Consulting Temps pleinAre you a detail-oriented and analytical thinker with a passion for streamlining IT processes? We are seeking a highly skilled junior, medior or senior IT process analyst to join our team. In this role, you will be responsible for identifying and analyzing IT processes, identifying inefficiencies and areas for improvement. You will work closely with...
-
Process Analyst
il y a 4 semaines
Brussels, Belgique AMA European Consulting Temps pleinAre you a detail-oriented and analytical thinker with a passion for streamlining IT processes? We are seeking a highly skilled junior, medior or senior IT process analyst to join our team. In this role, you will be responsible for identifying and analyzing IT processes, identifying inefficiencies and areas for improvement. You will work closely with...
-
Process Analyst
Il y a 2 mois
Brussels, Belgique AMA European Consulting Temps plein**Role**: Are you a detail-oriented and analytical thinker with a passion for streamlining IT processes? We are seeking a highly skilled junior, medioror senior IT process analyst to join our team. In this role, you will be responsible for identifying and analyzing IT processes, identifying inefficiencies and areas for improvement. You will work closely...
-
Process Analyst
il y a 4 semaines
Brussels, Belgique AMA European Consulting Temps plein**Role**: Are you a detail-oriented and analytical thinker with a passion for streamlining IT processes? We are seeking a highly skilled junior, medioror senior IT process analyst to join our team. In this role, you will be responsible for identifying and analyzing IT processes, identifying inefficiencies and areas for improvement. You will work closely...
-
Process Analyst
il y a 3 semaines
Brussels, Belgique AMA European Consulting Temps pleinAre you a detail-oriented and analytical thinker with a passion for streamlining IT processes? We are seeking a highly skilled junior, medior or senior IT process analyst to join our team. In this role, you will be responsible for identifying and analyzing IT processes, identifying inefficiencies and areas for improvement. You will work closely with...
-
Process Analyst
Il y a 2 mois
Brussels, Belgique AMA European Consulting Temps pleinAre you a detail-oriented and analytical thinker with a passion for streamlining IT processes? We are seeking a highly skilled junior, medior or senior IT process analyst to join our team. In this role, you will be responsible for identifying and analyzing IT processes, identifying inefficiencies and areas for improvement. You will work closely with...
-
Process Analyst
il y a 4 semaines
Brussels, Belgique AMA European Consulting Temps pleinAre you a detail-oriented and analytical thinker with a passion for streamlining IT processes? We are seeking a highly skilled junior, medior or senior IT process analyst to join our team. In this role, you will be responsible for identifying and analyzing IT processes, identifying inefficiencies and areas for improvement. You will work closely with...
-
Billing officer
il y a 2 semaines
Brussels, Belgique Page Personnel Temps pleinSupporting assistants and partners in bill preparation, involving tasks such as verifying client data, calculating billable amounts, and amending invoices.Managing internal billing processes, running billing reports, and collaborating with legal teams to review billing data and resolve discrepancies.Assisting in financial audits, credit collection, and...
-
Billing Officer
il y a 3 semaines
Brussels, Belgique Page Personnel Temps pleinAdded 18/01/2023 - Opportunity to work on a broad range of billing activities - Become member of a dynamic and professional team in an international environment **About Our Client**: - International Company - EU office with expats - Dynamic and professional environment - The office comprises an open space with working desks, several meeting rooms, storage...
-
Billing Officer
il y a 3 semaines
Brussels, Belgique Page Personnel Temps pleinAdded 09/06/2023 - Opportunity to work on a broad range of billing activities - Become member of a dynamic and professional team **About Our Client**: - International environment - One of the big 4 companies - The office comprises an open space with working desks, several meeting rooms, storage facilities, a kitchen. - Dynamic and flexible employer -...
-
Process Analyst
il y a 3 semaines
Brussels, Belgique TRIODOS Belgium Temps plein**Company**: **Follow your heart. Use your head.** Money always sets things into motion. At Triodos Bank, with our 1,700 co-workers, we are making money work for positive societal change. Inspired by this mission, for 40 years we have been financing businesses, organizations and projects that seek to achieve positive change in societal, environmental and...
-
HOTBusiness Process Analyst
il y a 3 semaines
Brussels, Belgique Contraste Europe Temps pleinYour role We are currently searching for a highly driven senior business process analyst to assist in business efficiency improvements with our customers. The senior business analyst’s responsibilities involve developing new business process strategies and models, communicating to management on how these strategies and models will enhance business...
