German & Turkish Speaker Client Advisor
il y a 3 semaines
**Position**:
**About Us**:Louis Vuitton is a renowned luxury Maison globally celebrated for its timeless elegance and exceptional craftsmanship. At Louis Vuitton Services Europe, we are committed to providing unparalleled customer service experiences to our esteemed clientele across the EMEA region.
**Position Overview**:Based in our Client Services Centre in Brussels, the Client Advisor is responsible for providing the best-in-class client service by listening and responding to each client’s specific needs through personalized assistance and advise with the utmost professionalism and attention to detail. This position will also be responsible for meeting and exceeding planned KPIs including commercial targets.
**Job responsibilities**:
- Continuously strive to meet and exceed individual and team performance targets and KPIs related to customer satisfaction and service quality, clients’ retention with a sales-driven mindset.
- Build and maintain strong relationships with clients by understanding their preferences, anticipating their needs, and offering personalized recommendations.
- Take ownership of customer concerns and ensure their resolution through innovative approaches, collaborating closely with other departments to not only solve issues efficiently but also ensure client retention and enhance the overall customer experience.
- Responsible for ensuring accurate information and follow-up are input into the system and other relevant databases, initiating updates as appropriate to maintain the integrity and accuracy of our records.
- Handle complaints and difficult situations with clients professionally, ensuring a calm and effective resolution while maintaining Louis Vuitton's high standards of service.
- Be an ambassador of the Maison by embodying Louis Vuitton values and demonstrating the highest level of professionalism in all interactions.
**Profile**:
- **Excellent communication skills in **German and Turkish **both verbal and writing
- Strong sales and storytelling skills
- Clear demonstration of a Customer First mind-set and strong interpersonal skills with the ability to engage effectively with clients.
- A highly motivated, energetic, and inspirational team player
- Detail-oriented mindset with a passion for delivering impeccable service and exceeding customer expectations.
- Able to work on multiple tasks and deliver results to agreed schedules.
- Punctuality and time-management skills by respecting and adhering to assigned schedules, ensuring reliability and efficiency.
- Flexibility to work shifts, including evenings, weekends, and holidays, to accommodate client needs across different German-speaking and Turkish-speaking markets.
- Proficiency in Microsoft Office suite and CRM software (experience with Salesforce is advantageous).
- Background in luxury retail is a plus.
- A keen interest in luxury fashion and awareness of current trends is a plus.
- Ability to thrive in a diverse and international work environment, leveraging multicultural perspectives to enhance collaboration and innovation.
**Additional information**:
Discover the vibrant work culture at LVSE Explore #LouisVuittonCSCEurope on LinkedIn to see how we thrive
- At LVSE, we are committed to integrating sustainability into every aspect of our operations, ensuring that our practices reflect our dedication to environmental responsibility and contribute to a more sustainable future. _
**Skills development opportunities**:
Louis Vuitton Client Services Europe offers a dynamic environment with ample opportunities for personal and professional growth, including comprehensive coaching, development programs, and mobility within our Maison to help you advance your career and achieve your full potential.
**Recruitment process**:
**_LOUIS VUITTON _**
**MAISON***:
- Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.
-
German & Turkish Speaker Client Advisor
il y a 3 semaines
Brussels, Belgique Louis Vuitton Temps pleinPoste About Us: Louis Vuitton is a renowned luxury Maison globally celebrated for its timeless elegance and exceptional craftsmanship. At Louis Vuitton Services Europe, we are committed to providing unparalleled customer service experiences to our esteemed clientele across the EMEA region. Position Overview: Based in our Client Services Centre in Brussels,...
-
German Speaker Client Advisor @clientservice
il y a 5 jours
Brussels, Belgique Louis Vuitton Temps pleinPOSTE **About Us**: Louis Vuitton is a renowned luxury Maison globally celebrated for its timeless elegance and exceptional craftsmanship. At Louis Vuitton Services Europe, we are committed to providing unparalleled customer service experiences to our esteemed clientele across the EMEA region. **Position Overview**: Based in our Client Services Centre in...
-
Team Manager
il y a 2 semaines
Brussels, Belgique Louis Vuitton Malletier Temps plein**Position**: As a Team Manager for the Turkish market, you will lead the organization and development of a team of Client Advisors by supervising calls, cascading to your direct team the business priorities given by your manager (the Client Services Manager). You will also ensure the drive of performance, and that set objectives are achieved, motivating and...
-
Digital Private Client Advisor
il y a 2 semaines
Brussels, Belgique Ruby Willow Recruitment Temps pleinRuby Willow Recruitment is working with one of the world's leading international fashion houses who is seeking to onboard a German speaking Digital Private Client Advisor for their Brussels office. Position: Digital Private Client Advisor Location: Brussels, Belgium Employment type: Full-time Remuneration: Base salary + commissions. **DUTIES AND...
-
Digital Private Client Advisor
il y a 2 semaines
Brussels, Belgique David Kennedy Recruitment Temps pleinDavid Kennedy Recruitment is working with one of the world's leading international fashion houses who is seeking to onboard a German speaking Digital Private Client Advisor for their Brussels office. Position: Digital Private Client Advisor Location: Brussels, Belgium Employment type: Full-time Remuneration: Base salary + commissions. **DUTIES AND...
-
Digital Private Client Advisor
il y a 2 semaines
Brussels, Belgique JUJUR Temps pleinPosition: German Digital Private Client Advisor Location: Brussels, Belgium Employment type: Full-time Remuneration: Base salary + commissions **DUTIES AND RESPONSIBILITIES**: - Develop the company's 10K Client Portfolio by nurturing existing clients, reactivate lapsed clients and acquire high-value prospects by providing exceptional omnichannel...
-
Personal Shopper
il y a 1 semaine
Brussels, Belgique Louis Vuitton Temps pleinPOSTE We are looking for a Personal Shopper to join the Omnichannel Client Development team based in the Client Services Centre in Brussels. You will cultivate and develop relationships with Louis Vuitton most valuable clients, identify and convert prospects to ensure your individual sales and team’s targets are exceeded. The role is sales orientated and...
-
Client Advisor
il y a 3 semaines
Brussels, Belgique KGR Temps pleinWe are recruiting for a leading international fashion company a Digital Private Client Advisor for their Brussels office. **Missions**: Develop the company's Client Portfolio by nurturing existing clients, reactivate lapsed clients and acquire high-value prospects by providing exceptional omnichannel experience - Retain clients by growing and maintaining...
-
Personal Shopper
il y a 2 semaines
Brussels, Belgique Louis Vuitton Temps plein**Job responsibilities**: We are looking for a Personal Shopper to join the Omnichannel Client Development team based in the Client Services Centre in Brussels. You will cultivate and develop relationships with Louis Vuitton most valuable clients, identify and convert prospects to ensure your individual sales and team’s targets are exceeded. The role is...
-
Banking Customer Advisor
il y a 4 semaines
Brussels, Belgique CPL Recruitment Temps plein**BANKING CUSTOMER ADVISOR GERMAN** Our client is the pioneer in the outsourcing of customer relations dedicated to luxury houses and is one of the leaders in online banking and insurance customer relationship management. We are not looking for call centre agents. We are looking for customer whisperers and service heroes. You're a soul comforter and brand...
-
Client Advisor
il y a 12 heures
Brussels, Belgique 360 Talent London Temps plein**CLIENT ADVISOR - LUXURY FASHION LADIESWEAR** **BASED IN BOUTIQUE - BRUXELLES BELGIUM** **About**: - Bespoke brand with a global outlook. - Luxury designing Italian fshion brand. - Recognised for his expertise and quality. **Responsibilities**: - To greet, serve and advise customers giving the highest standard of customer service at all times. -...
-
Turkish Speaker Business Sales Executive
il y a 5 jours
Brussels, Belgique Atlean World Temps pleinYour Next Job, Without Boundaries! We are offering a great work experience in Brussels, Belgium for a role as a Business Sales Executive. As a **Business Sales Executive **you will be responsible for client acquisition for International Patient Treatment, you will play a crucial role in representing our client which is based in Istanbul, Turkey while **you...
-
Digital Private Client Advisor
il y a 2 semaines
Brussels, Belgique Personalbüro U. Herrmann Temps plein**DUTIES AND RESPONSIBILITIES**: - Develop the company's 10K Client Portfolio by nurturing existing clients, reactivate lapsed clients and acquire high-value prospects by providing exceptional omnichannel experience - Retain 10K+ clients by growing and maintaining relationships through curated animations and by leveraging event calendar relevant to your...
-
Client Advisor Assistant
il y a 2 semaines
Brussels, Belgique Robert Half Belgium Temps pleinRobert Half recherche un **Client Advisor Assistant (h/f/x)** pour rejoindre une entreprise basée à Bruxelles, facilement accessible en transport en commun. Robert Half recherche un **Client Advisor Assistant (h/f/x)** pour rejoindre une entreprise basée à Bruxelles, facilement accessible en transport en commun. Notre client est une entreprise active...
-
Care Advisor
il y a 5 jours
Brussels, Belgique Allianz Partners Temps plein**What you do** Our Care Advisors support customers in many different languages and are the first point of contact of our clients worldwide (including brokers and medical providers). The Care Advisors must anticipate and meet the needs of our clients as well as coordinate interdepartmental work, consistently delivering a high quality service and committing...
-
German Speaker Digital Care Service Advisor
il y a 2 semaines
Brussels, Belgique Louis Vuitton Temps pleinPoste **About Us**: Louis Vuitton is a renowned luxury Maison globally celebrated for its timeless elegance and exceptional craftsmanship. At Louis Vuitton Services Europe, we are committed to providing unparalleled customer service experiences to our esteemed clientele across the EMEA region. Missions - Assess all incoming repairs and determine if the...
-
Client Advisor
il y a 12 heures
Brussels, Belgique Marsh McLennan Temps pleinClient Advisor **Company**: Marsh **Description**: Client Advisor Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality,...
-
Client Advisor
il y a 2 semaines
Brussels, Belgique Celavi Srl ( Privejoke) Temps plein**Client Advisor** - Client advisor for _**our new**_ - **men’s project at Privejoke**_ - Full time job, 5 days/week (including Saturdays & Sundays) Starts in november - Affinity with fashion, sales and customer relations - Fr/Nl/En You are proactive, motivated, organized and looking for a new challenge? Send your CV to **Gestion du magasin**: -...
-
Client Advisor
il y a 2 semaines
Brussels, Belgique Celavi Srl ( Privejoke) Temps plein**Client Advisor** - Client advisor for _**our new**_ - **men’s project at Privejoke**_ - Full time job, 5 days/week (including Saturdays & Sundays) Starts in september - Affinity with fashion, sales and customer relations - Fr/Nl/En You are proactive, motivated, organized and looking for a new challenge? Send your CV to **Gestion du magasin**: -...
-
Client Advisor
il y a 4 semaines
Brussels, Belgique CPL Recruitment Temps pleinAre you someone who loves & follows Fashion and anything that it's "In Vogue" right now? Are you passionate about clothes, accessories, brands, and more in specific Luxury brands / houses? If you have replied yes to most of these questions, please keep reading, because the job for you, and possibly the start of your career in the Fashion Industry, is about...