Sr. Supervisor

Global Clinical Operations (GCO)

Position Title: Sr. Supervisor GCO Centralized Admin Network

Position Summary:
We are seeking a dynamic and seasoned Senior Supervisor to lead teams within the Centralized Admin Network (CAN) which is part of the Global Clinical Operations (GCO) organization. The CAN organization is a global and diverse team of around 20 administrative professionals and process coordinators providing best-in-class support to the GCO organization. In this pivotal role, you will collaborate with our Centralized Admin Network and broader Business Operations & Portfolio Support (BOPS) organization to drive strategic initiatives that shape the future of our operations. If you thrive in a collaborative environment and are passionate about fostering a high-performing team, we want to hear from you

Principal Responsibilities:
As Senior Supervisor, you will play a critical role in managing a diverse team of administrative professionals while cultivating strong relationships across various functions. Your focus areas will include:
1. Operational Leadership: Provide strategic oversight of a global team of administrative assistants, ensuring exceptional support aligned with our GCO objectives and the CAN strategy.

2. Resource Management: Skilfully allocate resources and oversee staff workload to maximize efficiency and effectiveness in meeting business needs.

3. Objective Setting: Collaborate in setting operational goals for the CAN organization, ensuring alignment with our overall company and departmental objectives.

4. Cross-Functional Collaboration: Foster a culture of teamwork and partnership, building strong relationships with key stakeholders across GCO and beyond.

5. Team Development: Inspire and mentor a high-performing team through continuous development, performance management, and engagement initiatives that align with our Credo Behaviors.

Who You’ll Work With:
You will liaise closely with GCO Leadership Team members, Business Operations, and various stakeholders across Global Development (GD), including but not limited to Human Resources, other centralized admin teams.

**Qualifications**:
Education and Experience:

- 5-10 years relevant work experience
- Prior experience in people leadership roles and affinity with administrative assistant roles is a must.

**Skills**:

- Strong Leadership Abilities: Proven experience in leading and managing teams, fostering collaboration, and motivating staff to achieve performance goals.
- Effective Communication: Excellent verbal and written communication skills for articulating expectations, providing constructive feedback, and facilitating discussions.
- Problem-solving and Decision-Making: Ability to analyze situations, identify challenges, and implement effective solutions while ensuring smooth operations.
- Project Management Skills: Proficiency in planning, executing, and overseeing projects, with a focus on meeting deadlines and managing resources efficiently.
- Emotional Intelligence: A strong understanding of team dynamics, with the ability to empathize and build trust with team members to create a positive work environment.
- Strong independent time management capabilities.
- Adaptability to thrive in a fast-paced, dynamic environment and prioritize shifting business needs.

This job posting will be available until the 3rd of November. Please allow sometime for review after the completion of the posting.