Senior Tech Analyst

Il y a 3 mois

Wavre, Belgique GSK Temps plein

**Site Name**: Belgium-Wavre
**Posted Date**: Sep 19 2024

Job purpose:
This role requires a balance of business process understanding and technical breadth and an ability to operate in a flexible and agile way to drive efficiency and improvements to the Manufacturing, MSAT, Engineering and Quality and Lab Products.

The role has increased complexity of geographies, user bases (internal and external to GSK) and a large mix of technology and business process understanding.

**Your responsibilities**:
Dev Focused:

- You lead development and delivery of platform / product strategy
- You manage vendor partnerships and relationships with non Tech teams
- You lead delivery of major platform deployments / expansion
- You lead development of new products / features / fixes / technical solutions
- You provide 2nd and 3rd line support for Manufacturing Excellence Products
- You manage the interactions with innovation teams and the communication / inclusion of the sites
- Identification of opportunities and delivery of solutions to improve products, systems, interfaces, business processes and performance by effectively exploiting technology to meet business objectives.
- You fit for purpose (e.g. easy to use and reliable) and support the evolving business processes
- You are cost effective - Total cost of ownership is at an optimal level

Ops Focused:

- You manage operational issues across site(s) or node(s) in the Supply Chain
- You engage with site tiered accountability process; and participate in Tech Performance Management processes
- You provide 1st line support for Manufacturing Excellence Products
- You manage the Site product instance monitoring & backlog requests (demand profile)
- You drive service optimisation for Manufacturing products at a site level
- You manage local manufacturing / quality partnerships (own & manage elements of Risk, Quality and Compliance management)
- You lead feature release co-ordination / installation
- You lead Site product instance configuration and deployment, enable continuous deployments and improvements
- You control Lifecycle Management for services owned by Site Tech
- You lead Site / Supply chain aspects of archiving and decommissioning activities for systems that have reached the end of their lifecycle
- You provide ‘Technical’ and ‘Business awareness’ support to the Site Tech team to enable the appropriate definition and priorities of Tech Systems for the Site
- Why you?_

**Basic Qualifications**:

- We are looking for professionals with these required skills to achieve our goals:_
- Graduate in science, engineering, computing or similar level vocational qualification in technical discipline. (Computing, Networking, Security, Engineering, Applications & software)
- At least 5 to 6 years of experience in a similar role
- Fluent in French and English
- Strong conceptual thinking, modelling, analytical and problem-solving skills, strong interpersonal and communication skills
- Strong relationship building, team working and influencing skills
- High learning agility - ability to learn and adapt to new concepts, systems, and software independently and quickly
- Experience in a manufacturing environment with a good understanding of manufacturing principles and practices.
- Comprehensive knowledge and understanding of the Systems Development Life Cycle
- Knowledge of systems/software development methodologies and system architectures
- Good communications in English, sufficiency to build and maintain organizational support
- Experience in support and / or development of IT systems
- Must be able to work with mínimal supervision. Ability to plan own work to meet objectives, and to work independently.
- Experience in working with relational Databases (e.g. SQL Server or Oracle) and the ability to develop SQL queries
- Knowledge of MS Windows Operating Systems, MS SQL Server Databases
- Knowledge and experience in supporting Manufacturing shop floor systems.

**Preferred qualifications**:

- If _you _have the following characteristics, it would be a plus:_
- Holder of ITIL Foundation certificate
- Experience with Validated Computer Systems
- Knowledge and understanding of information security risks, corrective and preventative measures and threat management
- Experience in working with OPC technology, Computer Programming and Interfaces, Automation Systems
- Holder of IT project management qualification
- VFQ Level 1 Certified
- Defines, develops and deploys appropriate solutions and designs to drive efficiency and value to the Manufacturing Products and in response to business needs
- Provides technical support to in the resolution of issues impacting manufacturing operations
- Leads Root Cause Problem Analysis to identify and resolve underlying issues
- Develops and maintains ongoing relationships with key stakeholders, vendors, sites, to understand, deploy and maintain solutions.
- Liaises with other roles within and outside of the Site Tech organization to ensure

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