Ict Solutions Analyst

il y a 3 semaines

Kallo, Belgique Katoen Natie Temps plein

Job description

Analyze in tight collaboration with end-users (and other stakeholders) their business needs and translate these into software change requests and projects.
- Perform business and functional analysis
- Investigate business processes for optimization
- Work closely with development to enhance their understanding of new requirements
- Provide user stories, acceptance criteria and test scenarios
- Clarify when needed with diagrams
- Test new software developments and guide UAT
- Handover knowledge to support agents
- Train users on new software
- Write and maintain user manuals
- Travel to other sites when needed for roll out
- Assist the project manager with planning, reporting,
- Provide best practices, standards and documentation
- Keep track of innovations

**Profile**:

- You hold a Master’s degree in Applied Economics, Information Management or equivalent through experience
- You have excellent working knowledge of Dutch and English (written and spoken)
- You have knowledge of and experience with tools/systems/processes related to the role (BPMN, Scrum, Azure DevOps,)
- You can manage your work independently and coordinate priorities with your stakeholders to achieve the desired result
- You are flexible and like to work in a very dynamic environment
- You have great communication skills
- You are a team player: great achievements are always the result of a great collaboration
- You have experience in ERP systems and/or invoicing domain

Required experience
- 5 years

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