Shipment Clerk

Hiring Path:

- Open to the public
- Who May Apply/Clarification From the Agency:

- For USEFM - FP is 08. Actual FP salary determined by Washington D.C.
- All Interested Applicants / All Sources
- Post policy update: Inbound USEFM applicants DO NOT have to wait until they are within 90 days of arriving at post to apply.
- Security Clearance Required:

- Public Trust - Background Investigation
- Appointment Type
- Permanent
- Appointment Type Details:

- Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
- Summary:
To work for the U.S. Tri-Mission Brussels from its European Logistical Support Office (ELSO) location in Antwerp.

The work schedule for this position is Full Time (38 hours per week)
- Supervisory Position:

- No
- Relocation Expenses Reimbursed:

- No
- Travel Required:

- Not Required

**Duties**:
One of the coordinators for the International Through Government Bill of Lading (ITBGL) program, the primary process for moving Household Effects (HHE), Unaccompanied Baggage (UAB) and Privately Owned Vehicles (POVs).

**International Trough Government Bill of Lading (ITBGL) program**

Serves as coordinator for the International Through Government Bill of Lading (ITBGL) program, the primary process for moving Foreign Service Officer’s Household Effects (HHE), Unaccompanied Baggage (UAB) and Privately Owned Vehicles (POV). Monitors daily the incoming requests for ITBGL service from posts supported in EUR, AF and NEA regions. Reviews incoming data for completeness and accuracy, following up with supervisory GSOs, as needs to correct information.

Enters data into the Integrated Logistics Management System’s Transportation Module (ILMS). Prepares online work orders to award move to the selected carrier. Keeps post and customer informed.

DOS has implemented the new ILMS Transportation Lite system. As a result the ITGBL counselor is proving customer service and technical guidance to Post: the ITGBL Counselor is monitoring and guiding Post to enter correctly all the necessary information: Traveler Profiles, moves, TA’s, employee details and shipping information. Counselor also monitors all moves entered through the ILMS Transportation Lite system.

Makes a determination on correct shipping mode, shipping DPM or ITGBL:
Determination factors:

- Cost effectiveness: uses Department policy, standards and online Federal database to identify carriers that bid on the move shipping lanes for each move. Analyzes cost to select the individual carrier for all moves.
- Feasibility: using shipping experience and knowledge of local contracts as well as based on time requirement.
- Best Value: Use all available information to make a best value determination for each move. Document basis of selection in ILMS where prudent.

Answer complex questions about entitlements, storage and the ITGBL process. Calculates overweight and cost construct shipments to ensure the owner reimburses the USG. Communicates effectively in writing to address customer concerns, document key decision points and resolve problems at lowest level.

Monitors progress of each move on a daily basis by running several reports regarding missing TAs, failed acts, overdue moves to evaluate the carrier’s service. Updates status of move to close out the record in the ILMS system

**Quality Control**:
Performs quality control measures to ensure ITGBL forwarders are meeting all tender requirements. Taking action on any issue as they arise to resolve them in both the employee’s and the government’s best interest.

**Qualifications and Evaluations**:

- Requirements:
EXPERIENCE: Minimum two years of experience in shipping and transportation.

JOB KNOWLEDGE: Ability to quickly become knowledgeable of the Department of State transportation entitlements and regulations in 14 FAM. General knowledge of ITGBL process, procedures, and concepts of the program. General knowledge of regulations for proper preparation of documentation for shipments of personal and official U.S. Government property and host country customs clearance regulations. Proficient knowledge of using ILMS as a transportation management tool.
- Education Requirements:
Completion of secondary school.
- Evaluations:
LANGUAGE: Fluency in Dutch, good working knowledge in English.

SKILLS AND ABILITIES: Must be detail oriented and have organizational skills to coordinate ITGBL shipments and utilize ILMS that gives status visibility to customers and performance metrics to senior management. Must be able to clearly articulate information to customers, vendors, and colleagues in person or by written correspondence.

**EQUAL EMPLOYMENT OPPORTUNITY (EEO)**: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
- Qualifications:
A