Chat Operator

**Wat ga je doen?**:
Join Our Team: Chat Operator at a Multinational Japanese High-Tech Company

Are you ready to be a part of a global leader in the high-tech industry? Our multinational Japanese company is at the forefront of innovation, specializing in cutting-edge products and solutions. With a commitment to excellence, we've secured our position on Forbes' 'Most Innovative Companies' list for an impressive 8 consecutive years. Now, we're looking for talented individuals to join our international marketing department as a Chat Operator.

**Responsibilities**:
As a Chat Operator, you'll play a crucial role in ensuring exceptional customer service and support:
Direct Customer Communication: Engage with customers directly through our website's chat system, serving as the first point of contact.
Customer Support: Assist customers with their queries, providing accurate and timely responses to meet their needs effectively.
CRM Management: Verify and input client information into our CRM database, ensuring data accuracy and integrity.

If you're intrigued by this opportunity and believe you have what it takes, here's a quick checklist to ensure you're the perfect fit:
1. Excellent communication skills in both English (business proficiency) and German (C1 or above).
2. Willingness to commit to a temporary assignment ranging from 12 to 18 months.
3. Residency in Belgium.

Ready to Apply?

**Wie ben jij?**:

- Excellent Communication Skills: Ability to communicate effectively and professionally with customers.
- Customer-Centric Mindset: A passion for delivering outstanding customer service and resolving queries efficiently.
- Attention to Detail: Ensure accuracy in inputting and managing customer information in our CRM system.
- Adaptability: Thrive in a fast-paced environment and adapt to evolving customer needs and industry trends.

**Opleiding**: Preferably holds a bachelor's degree

**Vakkennis**: First working experience in administrative focused position is a plus
Strong PC skills: Microsoft Excel/Word

**Talenkennis**: Strong written and verbal skills in German (C1 or above) and English (business proficiency)

**Attesten**: N.V.T.

**Wat bieden wij jou?**:

- Our client offers a temporary 12-month position that promises invaluable professional growth.
- We conduct quarterly evaluations, with compensations for positive performance appraisals.
- Your compensation package includes a starting salary of €15.44 gross per hour, daily meal vouchers worth €7, reimbursement of transportation expenses, and overtime pay at 150%.0%.