Kam Retail

As our Key Account Manager you will be responsible for key account management at a local level, usually managing a small team or managing specific account(s)/relationships. You will manage the business relationship and activities with key accounts in order to foster and extend the relationship and obtain the sales
- targets.
- As a KAM you will develop and maintain relationships with key stakeholders within accounts, developing deep understanding of customer challenges with respect to patients and identifying solutions that enhance patient care.
- Major accountabilities:
- Responsible for driving sales, promotion and development in the designated accounts to

reach commercial goals- Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes
- Establish and develop long-term relationships with key customers. Acquire a thorough understanding of key customer needs and requirements. Expand the relationships with existing customers by continuously proposing solutions that meet their needs & objectives
- Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts
- Prepare and negotiate contracts, and guide initiatives that the company launches to target particular account
- Analyze market situation including competitive intelligence activities on key accounts and key competitors
- Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans
- Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Novartis CRM system
- Responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for own part of the organization
- Develop an effective sales team through training and coaching or management of key commercial programs

**Commitment to Diversity & Inclusion**:

- Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._

**Minimum requirements**
- Handling quality metrics & issues
- Innovative & Analytical Technologies
- Key account management experience
- Sales experience in multinational companies

**Division**
- SANDOZ

**Business Unit**
- COMMERCIAL OPS EUROPE SZ

**Country**
- Belgium

**Work Location**
- Vilvoorde

**Company/Legal Entity**
- SDZ BEL

**Functional Area**
- Sales

**Job Type**
- Full Time

**Employment Type**
- Regular

**Shift Work**
- No

**Early Talent**
- No