Functional Analyst Customer
Il y a 5 mois
**Titre de la fonction**:
FUNCTIONAL ANALYST CUSTOMER (H/F/X)
**Type de contrat**:
CDI
**Régime de travail**:
Temps plein
**TRAVAILLER CHEZ SIBELGA, ÇA BOOSTE MON ÉNERGIE **:
Sibelga est le gestionnaire des réseaux de gaz et d’électricité à Bruxelles. Nos 1000 collaborateurs s’investissent chaque jour pour garantir l’approvisionnement en énergie des 500.000 foyers et entreprises bruxellois. Sur les chantiers ou depuis notre siège social situé au cœur de la capitale, nos équipes améliorent la qualité de vie des Bruxellois et sont un moteur de la transition énergétique.
**QUEL SERVICE REJOIGNEZ VOUS?**:
Le département Digital Business Solutions (DBS) a pour objectif de soutenir l’ensemble des activités « métier » de Sibelga. Il veille à doter Sibelga de processus efficaces et d’une informatique autonome et performante pour soutenir ces processus, au gré de l’évolution de ses besoins et des technologies.
Dans ce cadre, nous recherchons un(e) Analyste Fonctionnel(le) pour mettre en place et supporter ces nouvelles solutions.
**VOTRE JOB**:
En qualité de Functional Analyst, vous assurez les responsabilités suivantes:
- Vous intervenez dans la gestion des demandes, par l’analyse des besoins business, l’identification de la solution et l’estimation des coûts;
- Vous accompagnez le cycle de développement : vous prenez en charge l’analyse détaillée des besoins et le design fonctionnel des solutions;
- Vous challengez les solutions techniques proposées par les équipes de développement et contrôlez les livrables produits;
- Vous assurez les différentes phases de tests et accompagnez le déploiement;
- Vous veillez au maintien de la documentation de référence. Vous agissez en tant que référent fonctionnel pour le domaine;
- Vous intervenez dans la gestion des problèmes et effectuez la deuxième ligne de support aux incidents.
**VOTRE PROFIL**:
- Vous êtes universitaire à orientation informatique, économique, industrielle ou scientifique;
- Vous disposez d’une expérience de minimum 3 ans en tant qu’analyste fonctionnel;
- Vous disposez de bonnes connaissances fonctionnelles en Salesforce (CRM):
- La certification Administrator constitue un atout;
- La connaissance d’un des modules Saleforce suivant est un plus : Service cloud, FSL et/ou Community.
- Vous êtes intéressé par les technologies mobiles, la digitalisation de l’information et l’amélioration des processus;
- Vous êtes familier avec BPMN, UML et les méthodologies de testing;
- La connaissance des outils Entreprise Architect et JIRA est un plus;
- Vous maîtrisez le néerlandais et le français et disposez d’une connaissance de l'anglais technique professionnel;
- Une connaissance du secteur de l’énergie ou des services publics est un atout;
- Compétences clés : Capacité d’apprentissage, Capacité d’analyse, Orientation client et résultats, Rigueur, Précision et Communication.
**NOTRE OFFRE**:
- Un job porteur de sens, au service de la ville et de ses habitants dans un secteur d’activité en perpétuelle évolution;
- Une formation de qualité et valorisante, ainsi que des perspectives de carrière;
- Un environnement de travail dynamique, au cœur de Bruxelles, qui place la sécurité de tous, collaborateurs et habitants en tête de ses priorités;
- Un équilibre vie privée - vie professionnelle sain (possibilité de télétravail, etc.);
- Un package financier et extra légal avantageux (voiture de société et carte essence, GSM, frais internet, allocation de représentation, 33 jours de congé, chèques-repas, assurances telles que soins de santé, hospitalisation et pension, 30% de réduction sur la facture d’énergie,).
Vous vous retrouvez dans cette description de fonction et vous aussi vous souhaitez être au service des Bruxellois? N’attendez plus et postulez chez Sibelga Vous rejoindrez une entreprise dynamique, en perpétuelle évolution vers de nouvelles technologies, soucieuse de l’environnement et qui veille à chacun de ses collaborateurs.
LI-AV1
LI-Hybrid
**Localisation du poste**:
**Localisation du poste**:
Quai des Usines 16, 1000 Bruxelles
-
Functional Analyst
Il y a 7 mois
Brussels, Belgique Apside Temps pleinWhat if you joined Apside Belgium to work on the challenging projects of tomorrow?_ **ABOUT YOU ?** - You are used to work in Agile Environments - You have very good communication skills, and enjoy working in complex IT programs This Functional Analyst position is made for you! **YOUR MISSION **The Functional Analyst clearly identifies the problems that...
-
Functional Analyst
Il y a 5 mois
Brussels, Belgique NN Group Temps pleinAs a Functional Analyst, you will be part of the One Orange Team, a collaboration between NN and ING aimed at becoming the fastest-growing digital insurance franchise in Belgium. You will work alongside a team of approximately 50 enthusiastic professionals who develop solutions for life and non-life insurance, as well as investments. The team builds...
-
Functional Analyst
Il y a 6 mois
Brussels, Belgique ELECTRABEL Temps pleinRequisition ID: 10090- Location: BRUXELLES, BE, 1000Welcome to **ENGIE Belgium **! Every day, we work together to develop efficient energy solutions to build a carbon neutral future! For the Business Unit Marketing & Sales located in Brussels we are currently looking for a **Functional Analyst **! **YOUR CHALLENGE as **Functional Analyst** - Within our...
-
Functional Analyst
Il y a 6 mois
Brussels, Belgique ELECTRABEL Temps pleinID vacature aanvraag: 10090- Standplaats: BRUXELLES, BE, 1000Welcome to **ENGIE Belgium **! Every day, we work together to develop efficient energy solutions to build a carbon neutral future! For the Business Unit Marketing & Sales located in Brussels we are currently looking for a **Functional Analyst **! **YOUR CHALLENGE as **Functional Analyst**: -...
-
Senior Functional Analyst
Il y a 5 mois
Brussels, Belgique HNM Solutions Temps plein**Role: Senior Functional Analyst Bank/Insurance** **Location: Leuven, Belgium** **Language: English** **Description**: As a senior Functional Analyst with proven experience in bank and insurance, you have over 5 years of experience in managing the functional design of information systems: - You create the concept and manage the planning for preliminary...
-
Is Functional Analyst
Il y a 6 mois
Brussels, Belgique ELECTRABEL Temps pleinID vacature aanvraag: 3664- Standplaats: Brussel, BE, 1000Welcome to **ENGIE Belgium**! Every day, we work together to develop efficient energy solutions to build a carbon neutral future! For The business Unit Marketing & Sales, located in Brussels we are currently looking for **A Functional Analyst**! **YOUR CHALLENGE as Functional Analyst**: - Within...
-
Functional Analyst
il y a 3 semaines
Brussels, Belgique NRB Temps plein**Looking for a change? New challenges?** Want to boost your career in a **Functional Analyst **role? Join our **Local Managed Staffing team** at NRB! **The NRB group, now a leader in Belgium's ICT sector**, offers a wide range of IT services to meet all IT needs, from Infrastructure & Cloud to Software Development, Consultancy & Managed Staffing. The...
-
Functional Analyst
Il y a 5 mois
Brussels, Belgique HAYS Temps pleinRegion Brussels | Functional Analyst | Freelance **Your new company** For our client in the banking sector, we are looking for a freelance Functional Analyst. It consists of a long-term contract. **Your new role** During this project, your responsibilities will include collaborating with different stakeholders (architect, SFMC, ETL developers) to...
-
Functional Analyst
Il y a 2 mois
Brussels, Belgique Isabel NV Temps plein**_What you’ll be doing & where_** Where are you? Welcome to your future team. As a Functional Analyst (employee or freelancer) you will become an indispensable link in our Banking Solutions division headed by Sabrina Defraene. What you’ll be doing Joining our Banking Solutions Team(s) as a Functional Analyst you will be working on our multi-banking...
-
Davidson - Functional / Business Analyst
Il y a 5 mois
Brussels, Belgique Davidson Temps pleinJob description Work closely with the customer to identify, analyze, validate and document business processes and functional requirements. Oversee proper implementation by providing functional specifications and acceptance criteria. Act as a liaison between the customer business users and the project development and testing team. Understand and document...
-
Functional Analyst
Il y a 6 mois
Brussels, Belgique AMA European Consulting Temps plein**Description**: As a senior generic Functional Analyst, you have over 5 years of experience in managing the functional design of information systems: - You create the concept and manage the planning for preliminary analysis and design phase; - You perform the functional analysis of information systems and draw up the functional design after the prestudy; -...
-
Functional/business Analyst
Il y a 5 mois
Brussels, Belgique Pauwels Consulting Temps pleinIn het kortbrussel / bruxelles bediende, freelancer 40 uur per week - Célia StruelensTalent Acquisition Specialist IT 0032476090044 - **Functional/Business Analyst**: - ICT & Digital - Analysis Pauwels Consulting is looking for someone to strengthen our Analysis team. Are you the one-in-a-kind Functional and/or Business Analyst that dares to take on...
-
Functional/business Analyst
Il y a 6 mois
Brussels, Belgique Pauwels Consulting Temps pleinIn het kortbrussel / bruxelles bediende, freelancer 40 uur per week - Célia StruelensTalent Acquisition Specialist IT 0032476090044 - **Functional/Business Analyst**: ICT & Digital - Analysis Pauwels Consulting is looking for someone to strengthen our Analysis team. Are you the one-in-a-kind Functional and/or Business Analyst that dares to take on...
-
Functional Analyst
Il y a 5 mois
Brussels, Belgique HNM Solution Temps plein**Description**: The Functional Analyst clearly identifies the problems that the business are experiencing and/or the business requirements and maps out possible solutions that can be developed and integrated in the enterprise production environment. The Functional Analyst investigates costs and benefits. The Functional Analyst consequently designs the...
-
Senior Functional Analyst
Il y a 5 mois
Brussels, Belgique Betuned Temps plein**Join Contraste as a Senior Functional Analyst.** - Financial sector - Location: Mechelen and Leuven - Start date: 01/08 **Your challenges** As a senior Functional Analyst with proven experience in bank and insurance, you have over 5 years of experience in managing the functional design of information systems: - You create the concept and manage the...
-
Functional Analyst
Il y a 3 mois
Brussels, Belgique AMA European Consulting Temps plein**Description**: As a senior generic Functional Analyst, you have over 5 years of experience in managing the functional design of information systems: - You create the concept and manage the planning for preliminary analysis and design phase; - You perform the functional analysis of information systems and draw up the functional design after the prestudy; -...
-
Functional Analyst
Il y a 6 mois
Brussels, Belgique AMA European Consulting Temps plein**Description**: As a senior generic Functional Analyst, you have over 5 years of experience in managing the functional design of information systems: - You create the concept and manage the planning for preliminary analysis and design phase; - You perform the functional analysis of information systems and draw up the functional design after the prestudy; -...
-
Functional Analyst
Il y a 6 mois
Brussels, Belgique AMA European Consulting Temps plein**Description**: As a senior generic Functional Analyst, you have over 5 years of experience in managing the functional design of information systems: - You create the concept and manage the planning for preliminary analysis and design phase; - You perform the functional analysis of information systems and draw up the functional design after the prestudy; -...
-
Senior Functional Analyst
Il y a 5 mois
Brussels, Belgique Global B2C Supply - B2C - One Supply (BE & NL) Temps pleinID vacature aanvraag: 10093- Standplaats: BRUXELLES, BE, 1000Welcome to **ENGIE Belgium** ! Every day, we work together to develop efficient energy solutions to build a carbon neutral future! Are you a seasoned functional analyst who loves to take ownership of the end-to-end solutions that will help our teams to better service our clients? This job is for...
-
Belgium - Functional Analyst
Il y a 6 mois
Brussels, Belgique Expleo Temps pleinOverview: Are you a Functional Analyst who like to translate internal business requirements into detailed functional designs? You like to work closely with internal stakeholders, including the Business Applications, Software Engineering, and Quality Assurance team? If your answer to the above questions is YES, then, you are at the right place! By joining...
