Business Support Consultant
il y a 6 jours
**What can you expect?**:
**What can you expect?**
- You manage the first line communication at one of our clients within the financial sector: end users contact you directly with their bank-related questions or problems. You analyze the situation and provide
ready-made solutions by phone, mail, chatbot and social media.
- Handle customer cases from A to Z: you actively listen to customers and help at every stage of the process. For complex issues, you work with a team of specialists.
- Add a touch of commercialism: you contribute to the improvement of internal business processes and communication. Moreover, with your customer-oriented commercial skills you are able to spot new
opportunities
**Who are we looking for?**:
**Who are we looking for?**
Besides your obvious drive and motivation, you’ll increase your chances by:
- **Studies**: a Bachelor’s of Master degree is a must.
- **Experience**: first traineeship or work experience in a financial business environment.
- **Languages**: native in Dutch or French, with a very good knowledge of the other.
- **Personal interests**: you’re a born problem-solver and eager to learn new methods.
- **Strengths**: team player, customer-centric approach, analytical mindset and excellent
communication.
- **Expertise**: if you see a problem, you see opportunities.
**What do we have to offer?**:
**What do we have to offer?**
- A competitive salary with plenty of benefits, such
as a company car with fual card or transport allowance, meal vouchers, eco
cheques, a group and hospitality insurance, etc.
- A team of supportive colleagues who’ll make you
feel right at home and on-the-job coaching.
- A chance to develop your talents in our
Tobania.Academy.
- The opportunity to turn your new colleagues into
friends during our legendary Friday drinks and other exciting events.
**SoTobania, who’s that again?**
Tobania is a dynamic and fast-growing Belgian company. We present ourselves as a Business &Technology Consulting partner for private businesses and governments who want advice, expertise, services and solutions to successfully execute their digital
transformation process.
- #LI-EP1
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