Account Manager
Il y a 2 mois
Are you passionate about food ? Do you believe in partnership & collaboration? Do you see it as a privilege to convince partners to use the tools we offer in order to grow their business? Then, we need you We're looking for an account manager who can successfully manage a portfolio of top restaurant partners in Wallonia, with a main focus on Mons & Charleroi.
**Our story (the bitesize version)**:
Operating in a fast-paced, competitive industry, our Account Management teams are always looking for effective ways to drive customer loyalty and brand visibility on a global scale.
**All about the role**:
By understanding the restaurant partner's needs & wishes, you're aiming to offer improvements, tools, advice and insights. You're able to improve restaurant partner & customer experience, increase order volume/revenue, activate available tools that boost performance and improve last mile visibility & top of mind awareness.
In this role, your focus also includes the following:
- Take control of your own area (Wallonia). Define a clear strategy (within the company guidelines) and achieve the most amazing results with your partners
- You will look after our partner restaurants and ensure that a mutual profitable and efficient business relationship is established
- By working closely with our partners, you build a solid relationship and increase their satisfaction
- You define a commercial proposal for portfolio restaurant partners, in order to create a strong and sustainable partnership with them
- You conduct a business analysis for restaurant partners and monitor them, in order to offer unique growth consultancy
- You ensure that your restaurant partners' business grows and that they are and remain satisfied (and more) with our collaboration
- You ensure that restaurant partners understand the benefits and promotions we offer
- You convince our restaurant partners to use their Self Service Platform and MarketPlace (webshop) offers
- Internally you are the interface to other areas, e.g. you exchange ideas with other teams when problems arise or you can initiate new projects with creative and innovative ideas
- You work on exciting projects, e.g. in cooperation with other teams
**Can you deliver...**
Here are the skills and experience we need from you:
- Professional experience in account management and/or sales
- A track record in convincing clients / partners to follow your advice & recommendations
- Preferably living in or nearby Mons or Charleroi.
- Perfect French language skills (spoken and written), and a good level of English. Dutch is considered a plus.
- Your strong communication skills and commercial acumen make you a reliable and valuable advisor for our partner restaurants
- Willing to be in the field (Valid Driver's License) for most of your week. Some days you'll work in our office in Brussels / at home
- You have a great sense of responsibility
- Self-motivated with a hardworking and proactive approach
- Flexibility to match your hours to the agenda of the partner restaurants where necessary (only on weekdays)
- Ability to work independently and have a good organization
- Relentless, results-oriented, someone that wants to go the extra mile to get the job done
- Feeling at ease in a fast-paced environment
- Working knowledge of G Suite and Microsoft Excel. Knowledge of Salesforce is considered as a plus
- You are independent, but you are also a very strong team player
**Here is our offer**
- Work for one of the world's biggest food delivery brands
- A competitive salary, including an incentive plan
- Great employee benefits like a company car, phone, laptop & meal vouchers
- TakeawayPay (a daily allowance to order on our platform) & TakeawayPay card
- Being part of a new, professional and international team
- A challenging and dynamic work environment with a culture that is open, innovative and performance orientated
- Opportunities for personal and professional growth
- A variety of exciting annual events
- Food is very important to us...so that's why we provide you with delicious coffee, fresh ginger tea, fresh fruit, and you can join TakeawayPay which allows you to order your lunch every working day
**Diversity, Inclusion & Belonging.**
**More about us**
Want to know more about our company vision, culture or career growth opportunities? Have a look on our careers site.
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