Technical Product Manager
Il y a 2 mois
Functie
- As Technical Product Manager (TPDM) you will work within the SPS department, which stands for
- **Sales, Passengers and Security Management**.
- You will be designated to the Business Area
- **Security Management, **which is the IT partner Security. This Business Area implements and maintains the tools to maximize physical security during the journey of passengers and crew. Besides this core business we service areas like safety & wellbeing, train attendant planning and management and even support transport operations.
- We’re talking Mobile Apps,, Security Incident Management solutions including telephony, integrations with edge device management systems, administration of media requests for legal cases, train attendant planning in Power, follow-up on train attendant assignments, relays and availabilities in Filemaker, Dynamic Risk Management in BWISE
- In your role as TPDM you will have a strong focus on the RUN activities, next to that you:
- Will act as the primary contact point towards the Business Product Manager.
- Collaborate with a wide range of people to identify and define Business needs, understand the Solution Context and develop the Vision, Roadmap and Features required to meet these needs.
- He/she manages the financial topics
- This covers support activities, new features, enhancements
- Application, infrastructure and network performance
- Quality control on both functional & technical aspects
- o Takes up ITIL roles where relevant - Problem mgt P3/P4
- Supportive role during major incidents
- Performs monitoring activities in a reactive way
- Detects & defines monitoring improvements leading to new KPIs- including processes and relevant data flows.
- Ensures industrialization (setup + outsource) of the newly defined monitoring
- KPIs
- Ensures correct dimensioning of the network & infrastructure components to
- cover the required current & future needs
Functie-eisen
**Your hard skills**:
- Experience in Public Transport Sector is a big plus
- Minimum relevant working experience of 5 years
- You have a technical background allowing you to manage the technology lifecycle of
- your product
- Innovation driven - pro-active look in to the market what technologies are available,
- what the competition is doing etc.
- Roadmap: Create/maintain a Strategic roadmap for each of the to you assigned
- components
- You are fluent in Dutch or French, and have a proficient knowledge of English
**Your human skills**
- Strong listening & communication skills
- Analytical thinking
- Pragmatic & hands-on
- Can-do attitude
- You’re a team player and you like working with others
- You get energized by inspiring & motivating others.
Inlichtingen
Jannes Van Houtven +32 3 202 05 00
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