Acoservices - DevOps

Are you interested in new technologies ?

This opportunity is for you

DevOps engineer

Main tasks

Performing daily checks based on written procedures

Working in project activities for in-house development

Handling Tickets assigned to the EUSS DWP Infra Service Desk by the different support groups

Manage accesses to file shares, mailboxes, response groups,...

Maintain Service quality levels, overseeing diverse and complex customer service events that require drive and focus to resolve.

Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes.

Maintain system documentation. support procedures and rota/cover arrangements with actively managed preventative upgrade cycles.

License server management

Microsoft App-V management

**Qualifications**:
Required

Service and proactive Minded

Ability to multi-task and adapt to changes quickly

Very good spoken and written knowledge of English and French

Punctual, meticulous and reliable

Good knowledge of Microsoft C# and Microsoft.NET

Hands-on experience of Microsoft App-V is an asset

Hands-on experience of Skype for Business 2015/2019 is an asset

Hands-on experience of Microsoft Exchange 2016 is an asset

Experience with MS Powershell v3.0 and v4.0

Analytical and systematic approach to problem solving

Experience with European Commission is an asset

ITIL V4 foundation certification is an asset

Ability to troubleshoot in complex environments and quickly identify root cause

And "nice to have"

Microsoft certifications, including MSCE, etc.

Very good knowledge of Microsoft C# and Microsoft.NET

Good knowledge of Microsoft PowerShell

Basic knowledge of SQL/Oracle

Microsoft App-V 5.0 experience

Previous experience with Mobile Device Management solutions

Experience with Skype Online and/or Microsoft Teams is a plus

Excellent written & verbal skills EU languages

Attention to detail

College degree or 5+ years experience in complex IT environments

Working Conditions

Work shifts of 8 hours covering the time range between 07h00 and 20h00 from Monday to Friday with some flexibility required when overtime is exceptionally needed.

Office located in Brussels.