Anti- Fraud Investigator
il y a 4 semaines
As part of our ongoing expansion, we are currently looking for an Anti-Fraud Investigator to support the continued growth of Viva Wallet in the Benelux, France and Central Europe from our Belgian office in Brussels.
**Why Viva Wallet?**
Viva Wallet is a leading European cloud-based neo bank, delivering the future of payments, now. With presence in 24 markets, it is the payment institution with the largest footprint in Europe. Viva Wallet's mission is to change the way businesses pay and get paid, offering truly unifying, yet localized, end-to-end advanced digital payments solutions and embedded banking services tailored to their needs. Latest innovations include “tap-to-pay" Viva Wallet POS app” turning any Android mobile to a card terminal, and “Smart Checkout” payment gateway that can increase conversion by 21%. An advocate of sustainable cashless economy, Viva Wallet harnesses the power of their disruptive in-house technologies to provide digital payments services in 19 languages and 9 currencies, featuring over 24 payment methods.
**About the role**:
- Handling day to day anti-fraud investigations for cards issuing / acquiring and bank accounts payments, for countries across European Economic Area / EEA
- Use of industry “best practice” and appropriate tools to review transactional or other information to assess the risk of fraud for particular transactions or persons.
- Developing communication with colleagues and customers in performing the investigation steps;
- Collaborate closely with data science and risk teams to provide feedback on the observed fraud patterns.
- Suggesting anti - fraud rules and controls within multiple systems
**Requirements**:
- Minimum of 2 years of working experience at end-to-end anti-fraud analysis/investigation/prevention/detection/handling for cards issuing / acquiring and bank accounts payments
- Minimum a bachelor's degree in economics, criminology, law, or relevant fields
- Prior experience in communicating with customers
- Good knowledge of schemes associations risk management requirements and guidelines (minimum MasterCard & Visa)
- Ensure knowledge of current fraud patterns and trends
- Excellent use of French and English language (proficiency in German/ Dutch/ Polish or Hungarian will be a plus)
- Proficiency in Microsoft Applications
**Benefits**
- Competitive Salary (based on experience)
- Annual bonus based on targets’ achievement
- Integrity, teamwork, transparency, and regular feedback to develop your skills
- A chance to grow within a fast-moving European Fintech Company/Neo-bank
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