Kitting & Staging Coordinator

About Nomad Digital

Nomad Digital is the world's leading provider of passenger and fleet connectivity solutions to the railway industry. Founded in 2002, and headquartered in the UK, currently serving more than 80+ global customers - in more than 40 countries - Nomad designs, builds, deploys and manages passenger Wi-Fi and on-board passenger infotainment systems. Nomad also provides remote online condition-based monitoring and maintenance solutions for optimising fleet management, operational performance and improving fuel economy.

Overview

This role will support kitting and staging of materials by supporting active and future projects. This role is responsible for supporting the K&S team lead in the assembly, configuration and testing of various network equipment. Part of this role will be to kit and ship the pre-staged equipment to various customer locations. In parallel the role is responsible for assisting in the repair process of customer returned items. This involves both conducting internal repairs and creating RMA requests to manufacturers. This position will primarily report to Operations and Maintenance department. This role is part time on a fixed term basis for 6 months working 20 hours per week initially with scope for further hours and/ or extension.

Essential

**Responsibilities**:

- Conduct Kitting and staging manual activities supporting the different projects in the region
- Responsible for making sure that the latest (approved) SW and FW versions are used
- Responsible for meeting Nomads quality levels before equipment is being released to the customer
- Deliver a quality test report and asset record for each device staged or repaired
- Assist in the repair process.
- Function as backup for the coordination of all products needing RMA with manufacturers
- Function as backup for domestic and international shipping labels and follow up with relevant parties

Qualification Requirements
- Basic knowledge of Linux - Beginner to intermediate
- Basic understanding of network principles - IP subnetting, Routing protocols
- Beginner to intermediate
- Electronical/ electrical knowhow - Essential
- Basic Microsoft Excel and Word skills
- Essential
- Dutch/ English speaking
- Essential

Key Behavioural Competencies
- Attention to detail
- Ability to work well in pressurized situations
- Excellent customer service
- Ability to work to set deadlines
- Ability to work in a team

**Benefits**:

- Meal Vouchers
- Health Insurance
- Group Insurance
- Travel Commute allowance
- 13th Month Payment
- Employee Assistance Programme

Our Commitment:

- Nomad Digital is committed to being an inclusive and diverse employer, as well as providing equal opportunities in employment and freedom from unlawful discrimination on the grounds of age, race, ethnic or national origin, sex, pregnancy and maternity, marital or civil partnership status, sexual orientation, gender reassignment, disability, religion or beliefs._
- We encourage and welcome all job applicants, especially those from diverse backgrounds and ensure everyone is treated equally and without discrimination._

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