Medior Business Analyst

Il y a 9 mois


Brussels, Belgique In4Matic Temps plein

**Function**:

- The Customer Management Systems and Referentials team in the Customer Information and Servicing department manages customer and intermediary data.
- Responsibilities include storing, improving, and maintaining customer data, as well as contributing to the development of future customer vision.

**Objectives**:

- Analyze business requirements and synthesize them.
- Create functional documentation of project requirements for IT teams.
- Establish, create, and maintain comprehensive documentation.
- Coordinate with implementation teams and business testing.
- Support business architecture documentation of referential domain.
- Foster positive team spirit.

**Skills Required**:
**Mandatory**:

- Good relationship and teamwork skills.
- Effective communication abilities.
- Well-organized with priority management skills.
- Dynamic, pragmatic, and diplomatic approach.
- Problem-solving attitude.
- Strong sense of ownership and commitment.
- Business experience in insurance or financial industry.

**Technical**:

- Proficiency in MS Office.
- Knowledge of business process modeling and data modeling principles.
- Preferable: Testing process knowledge, familiarity with Business Architecture.

**Functional**:

- Experience as a Functional Analyst or Process Analyst.

**Additional Information**:

- Responsibilities include collecting and modeling business needs, collaborating with business and IT departments, supporting development and testing phases, and communicating progress to stakeholders.
- Initiative to improve customer data quality through analysis and synergy development between Data warehouse and operational systems is expected.
- Prior experience as a process analyst is essential; knowledge of client data and/or finance is beneficial.



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