Sales Advisor- Antwerp

il y a 2 jours

Antwerpen, Belgique Ted Baker Temps plein

**Ted’s Guide to what the Sales Advisor does around here**

**Ted’s Mission Statement**
- Our Mission is to build a successful company through the creation of a leading designer brand. By conducting ourselves in an **efficient **and **courteous **manner and by maintaining Ted’s high standards and **integrity**, we pride ourselves in always being in a position to satisfy the needs of our customer. In order to protect the **ethos **and **persona **for which we have gained an enviable reputation, we always ask ourselves the question**:‘Would Ted do it that way?’ **_

**Where does this role fit within Ted's Team?**

The role of a sales advisor is to Maximise sales, through a high level of service to Ted’s customers, always striving to go the extra mile. Be a proud and passionate ambassador of Ted, who understands and promotes the company “Mission Statement” and “Vision”.

**Main responsibilities**
- People _
- A high level of team participation, working with integrity and respect for others.
- Actively drive and document your own learning to contribute to the success of the team and location.
- Be adaptable and flexible to the needs of the business in support of the team and the location.
- Product _
- Use all available tools and information to keep up to date on current product and increase awareness of the product in terms of Called, Colour, Composition, Cost, Care, Cut (The 6 C’s.)
- Use product knowledge to generate sales and increase customer loyalty to the brand.
- Follow merchandising guidelines, replenishment procedures and housekeeping standards to ensure that Ted is represented at the highest level.
- Commercial _
- Demonstrate all requirements of Ted’s School of Excellence.
- Delivering Greet, Observe, Talk, Fit, Assist, Thank (GOTFAT) with enthusiasm and consistency, understanding the impact of actions on the customer experience and sales.
- Have a good understanding the variety of customer profiles and use of sales techniques in order to build loyal customer relationships both online and offline.
- Actively seeking knowledge and taking personal ownership of achieving and exceeding location KPI’s and supporting all brand promotions and campaigns.
- Be proactive in customer ‘Data Capture’ through effective use of data collection tools and understand how this actively informs customer relationship management.
- Keep yourself and customers up to date on and take an active interest in sharing Ted’s social media activity.
- Have a strong commercial awareness of our competitors and local markets.

**Job Types**: Part-time, Permanent contract

Schedule:

- Shift work
**Experience**:

- Sales: 1 year (preferred)

**Language**:

- French (preferred)
- Dutch (preferred)

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