Customer Care Medical

il y a 2 semaines

Zaventem, Belgique Vivaldis Interim Temps plein

**Functie**:

- To handle all customer enquiries with a multi channel approach in a professional way;
- To provide customer with accurate product information, price requests;
- To follow-up of order management activities such availability, deliveries, samples, in a consistent and timely matter;
- To assure pro-actively high-quality alternatives and clear communication for backorder situations towards customers;
- To continuously invest in outstanding knowledge of the product portfolio;
- To switch fluently between basic operational tasks & dedicated tailor made activities when required making sure administrative follow-up is ensured;
- To maintain correct & professional reporting & co-operation on customer care actions & issues with relevant internal stakeholders such as sales team & product managers;
- To undertake proactive & reactive qualitative actions in order to continuously improve customer care processes;
- To follow-up different tasks and priorities within agreed timelines;
- To assure compliance of the customer care operations with the company's standards, local & international legislations & regulations
- To engage actively in different training programs & take ownership to develop, learn and grow as a core team customer care member

**Profiel**:

- Bachelor level or equivalent by experience
- Min. 2 to 4 years of experience in customer service and/or sales support
- Service minded & solution focused
- Strong verbal & mature attitude
- Excellent customer relationship skills, pro-active and willing to exceed customer expectation
- Ability to interact and coöperate with internal key supporting departments
- Collaborative with sales repr., sales managers & product managers
- Genuine interest in medical sector
- Team player
- Long term relation commitment
- Consistent accuracy in day to day job
- Professional IT literacy (Ms Office), SAP and sales knowledge
- Excellent written and spoken Dutch, French and English skills

**Wat je van ons krijgt**:

- Good working enviroment
- Attractive salary
- A 6 month contract with the possibility to transfer to another position within the company

  • Customer Care Medewerker

    il y a 6 jours

    Zaventem, Belgique VAB Temps plein

    **Bedrijf** VAB Koopman Automotive Solutions **focust zich al sinds 2004 op het aanbieden van totaal oplossingen rond remarketing, operationeel vlootbeheer en logistiek voor zowel autoconstructeurs, leasingmaatschappijen, dealer(groepen) als fleet owners. Dit beheer omvat stalling, transporten, uitvoering en coördinatie van uiteenlopende diensten vanuit...

  • Team Lead Customer Care

    il y a 3 jours

    Zaventem, Belgique MetiSelect Temps plein

    **Functie**: - Key and first point of contact for the customer, offering a prompt, polite and positive approach - Identifies and drives process simplification and improvement, as well as owning the - process - Be the customer advocate within the organization and partner with other groups e.g. Sales, Supply Chain, Logistics, Service, Credit. - Order...

  • Customer Care Medewerker

    il y a 2 semaines

    Zaventem, Belgique Recrewtment Temps plein

    Om het customer care team goed te kunnen ondersteunen, is onze klant op zoek naar een nieuwe collega. Heb jij naast een warm hart voor de medewerkers ook passie voor klanten? Dan is dit zeker iets voor jou! **Wie ben jij?**: - Je vindt het van essentieel belang om op een **correcte manier te communiceren** met klanten en leveranciers. - Je bent een...

  • Customer Care Medewerker Zaventem Nl/fr

    il y a 4 semaines

    Zaventem, Belgique Adecco Temps plein

    **Functieomschrijving** Wij zoeken een Customer care medewerker voor een bedrijf gelegen in Sint-Stevens-Woluwe (Zaventem). Het bedrijf helpt Belgische restaurants bij het vlot laten verlopen van hun online reservaties. Als Customer care medewerker ben je het eerste aanspreekpunt voor de klanten (restauranthouders). Bij vragen over het reservatiesysteem ga...

  • Medical Writer

    il y a 6 jours

    Zaventem, Belgique Qplus consult Temps plein

    **Qplus is looking for a Medical Writer!**: Qplus consult offers high-level quality services for pharmaceutical companies. Within the pharmaceutical sector Qplus consult built a solid and strong reputation, therefore we are looking for a motivated, dynamic and flexible **Medical Writer** to join our team. **What is the job about?** As a Medical Writer, you...

  • Optical Specialist

    il y a 3 semaines

    Zaventem, Belgique ZEISS Group Temps plein

    Optical Specialist / Customer Care Administrator Temps plein – Zaventem Nous sommes un leader dans l’industrie de l’optique et de l’optoélectronique. Carl Zeiss Vision Care développe et produit des verres de lunettes innovants et des systèmes de test de la vision. Dans le monde entier, Carl Zeiss est le fabriquant de verres de lunettes qui...

  • Customer Support Medical Solutions

    il y a 4 semaines

    Zaventem, Belgique Hudson Benelux Temps plein

    **ZEISS** is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. ZEISS solutions contribute to world optics development and technological progress. rmation **Zaventem of Breda - Flexibele uren - Deeltijds mogelijk - Innovatieve producten - Groeitraject** Als Customer Support Medical Solutions werk je...

  • Customer Support Medical Solutions

    il y a 4 semaines

    Zaventem, Belgique Hudson Benelux Temps plein

    **ZEISS** is een internationaal toonaangevend technologiebedrijf dat actief is op het gebied van optica en opto-elektronica. **Zaventem of Breda - Flexibele uren - Deeltijds mogelijk - Innovatieve producten - Groeitraject** Als Customer Support Medical Solutions werk je binnen het kloppend hart van ZEISS en ziet iedere dag er anders uit. Je maakt deel uit...

  • Medical Sales Representative Respiratory Kempen

    il y a 2 jours

    Zaventem, Belgique IQVIA Temps plein

    Looking for an exciting opportunity as Medical Sales Representative? Let’s have a talk! Our client Orion is looking for you! ❓ Who is Orion: ▶️A Finnish pharmaceutical company that has its headquarter in Finland with 6 production sites. Further they also have 1 production site in France as well as one in Belgium. ▶️In Belgium,...

  • Medical Sales Representative Respiratory Gent

    il y a 2 jours

    Zaventem, Belgique IQVIA Temps plein

    Looking for an exciting opportunity as Medical Sales Representative? Let’s have a talk! Our client Orion is looking for you! ❓ Who is Orion: ▶️A Finnish pharmaceutical company that has its headquarter in Finland with 6 production sites. Further they also have one production site in France as well as one in Belgium. ▶️In...

  • Medical Sales Representative Respiratory Aalst

    il y a 20 heures

    Zaventem, Belgique IQVIA Temps plein

    # Looking for an exciting opportunity as Medical Sales Representative? Let’s have a talk! Our client Orion is looking for you! ❓ Who is Orion: ▶️A Finnish pharmaceutical company that has its headquarter in Finland with 6 production sites. Further they also have 1 production site in France as well as one in Belgium. ▶️In...

  • Medical Sales Representative Respiratory Antwerpen

    il y a 19 heures

    Zaventem, Belgique IQVIA Temps plein

    Looking for an exciting opportunity as Medical Sales Representative? Let’s have a talk! Our client Orion is looking for you! ❓ Who is Orion: ▶️A Finnish pharmaceutical company that has its headquarter in Finland with 6 production sites. Further they also have 1 production site in France as well as one in Belgium. ▶️In Belgium,...

  • Customer Care

    il y a 3 semaines

    Zaventem, Belgique Page Personnel Temps plein

    Als Customer Care & Operations Coordinator zul je verantwoordelijk zijn voor:Het opstellen van planningen voor een team van ongeveer 15 techniekers, rekening houdend met de bedrijfsvereisten en de geografische ligging van de klanten.Het plannen van interventies, zoals onderhoud en opstart van waterverzachters en filters.Het fungeren als luisterend oor voor...

  • Customer Care Medewerker

    il y a 20 heures

    Zaventem, Belgique Vivaldis Temps plein

    FunctieVoor een bedrijf te Zaventem, zoeken wij een geduldige en klantvriendelijke Customer Care Medewerker, Wat wordt er van jou verwacht? Het bestaande systeem, waar de huidige klanten gewend aan zijn om mee te werken, ondergaat een upgrade. Je zorgt voor de tevredenheid van de klanten, je biedt hen de beste ervaring in het bieden van interventies,...

  • Customer Care Specialist in de medische sector

    il y a 4 semaines

    Zaventem, Belgique Page Personnel Temps plein

    De klant is een bedrijf dat actief is in de levering van medische goederen, gericht op de Benelux-markt. Het bedrijf bevindt zich momenteel in een groeifase en is op zoek naar een nieuwe medewerker om deze groei verder te ondersteunen. Deze positie biedt niet alleen mogelijkheden voor persoonlijke ontwikkeling, maar moedigt ook medewerkers aan om...

  • Délégué Médical Junior Bruxelles

    il y a 7 jours

    Zaventem, Belgique Novasyte Temps plein

    Mettez vos atouts à l'honneur et lancez-vous en tant que délégué médical sur Bruxelles-Sud._ Votre mission Vous travaillez pour une société pharmaceutique reconnue et êtes le lien entre l’entreprise et les médecins (généralistes et spécialistes) que vous consultez. Vous visitez les médecins de votre secteur et leur fournissez toutes les...

  • Marketing & Communications Officer

    il y a 7 jours

    Zaventem, Belgique AniCura Belgium Temps plein

    **AniCura is one of Europe’s leading providers of high-quality veterinary care for companion animals.***: AniCura was established in 2011 on the initiative of the Animal Hospital Foundation in Greater Stockholm. The Foundation’s mission was to create a platform for improved veterinary care through cooperation, best practice sharing, and shared resources....

  • Commercial Manager

    il y a 7 jours

    Zaventem, Belgique ZEISS Group Temps plein

    Commercial Manager Vision Care Fulltime - Belgium (Zaventem) We are a leading player in the optical and optoelectronic industry. Carl Zeiss Vision Care develops and produces innovative lenses and systems for vision testing. Worldwide, Carl Zeiss is the fastest growing producer of spectacle lenses. The company has been a pioneer in precision optics for 175...

  • Customer Operations Specialist

    il y a 4 semaines

    Zaventem, Belgique ABB Temps plein

    **Customer Operations Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

  • Principal Medical Writer, sponsor-dedicated, EMEA

    il y a 3 semaines

    Zaventem, Belgique Fortrea Temps plein

    As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff...