Mgr Claims

Belgium Claims Manager
Who we are
American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.
Claims function at AIG
Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes; we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a prized possession. Our Claims team is an industry leader, drawing daily on its unparalleled levels of expertise to offer our clients the highest levels of stewardship to drive total cost of claim improvement and consistent outcomes. AIG manages claims using a wealth of technical and market knowledge about risks, business practices, and the ever-evolving legal and regulatory environment.
About the role
**What you need to know**:
As a Claims Manager for Belgium, you will be responsible for the implementation and execution of the claims strategy, claims budget management and talent management development within the country, and in particular to:
Lead the implementation of the in-country claims strategy through initiatives that are aligned with cluster/international/EMEA strategic claims objectives and country business plans and priorities.
Work with the regional team on a variety of areas including large claims, claims trend data, succession planning, learning and development and talent management.
Represent AIG's interests with key clients and take responsibility for the development and implementation of the claims value proposition.
You will be responsible for the contribution of claims to the combined ratio in the context of claims management, ULAE, ALAE and operational expenses:
Monitor the country's operational, technical and quality performance and implement corrective and/or improvement actions, as appropriate, in collaboration with the business line managers and taking into account AQM recommendations.
Develop claims managers to maximize their reliance on outside assistance.
Set objectives and manage performance to achieve business goals.
Ensure that the cluster claims operate within the appropriate regulatory framework and protection of all licenses and agreements.
Adhere to and integrate the company's risk policies, Statement of Operating Standards and all AIG ERM policies, audits, controls and procedures.
Develop tools and strategies, in collaboration with HR, to attract and retain top industry talent and develop high performing teams.
**What we’re looking for**:
Proven experience in claims supervision in the property and casualty insurance industry.
Excellent communication skills, both written & verbal, in Dutch and French. A good level in English is also required.
Proven ability and experience in building and managing successful teams.
Claims experience, preferably in commercial and consumer products.
Demonstrate an excellent understanding of claims trends and developments, and are able to identify loss trends and causes.
Identify opportunities for process and efficiency improvements and is able to lead transformational projects.
LI-AIG
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individ