Underwriting Assistant

Underwriter Assistant

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Your future team

AIG’s underwriters develop insurance solutions that address the exposures of companies and individuals, and embody AIG’s tradition of innovation, bringing to market ground-breaking insurance solutions for our changing world. AIG’s underwriters help to find insurance solutions for risks from a range of areas including life insurance, commercial property and business interruption, aviation, financial lines, casualty, environmental, catastrophic events, high net worth individuals, and boardroom liabilities.

AIG Operations has an exciting opportunity to join the Underwriting support team and assist the underwriters.

About the role

**Your contribution at AIG**:
You will contribute to the growth and profitability of AIG AESA unit by providing administration support to specific Lines of Business in Europe (mainly A&H), assisting the UW community. You will serve both internal & external customers by completing administrative tasks mainly for A&H underwriters; responding to customer requests; resolving complaints & maintaining data quality in systems. Consistently meet service levels and performance targets in terms of volume, accuracy and quality.

Key Accountabilities and Responsibilities

Partner with underwriters and Shared Services Centers (SSC) partners for end-to-end processing of new, renewal business as well as endorsements.
Participate in pre-binding activities.
Liaising with brokers/clients, gather information necessary to prepare quotes (either for new submissions or renewals) and update raters when deemed necessary
Prepare the referral documentation
Issue quotes upon receiving instructions from the Underwriter
Capture information/documents - Transaction file management

**Participate in post-binding and servicing activities**:
Update rater/systems when deemed necessary

**Policy booking and issuance**:
Ensure quality and timeliness of issuing & booking instructions and follow-up on outstanding policies before hand-off to SSC operations,
Support preparation of Binder/slip, policy, and endorsement for the SSC to issue
Support underwriters around necessary gathering and processing of documentation for purchased reinsurance (as applicable).
Liaise with brokers/clients to obtain information needed to prepare adjustments on policies where premium is based on rate (TO, travel, salaries,)

**Partners with the Collection department**:
Handles Finance queries
Support their effort to recover unpaid premium

**Work with underwriters**:
Set-up systems and underwriting platforms.
Provide technical direction to underwriting on workflow management tools: research & resolve processing problems in workflow management tools
Assist w. data/portfolio management
Assist with Data Integrity together with underwriting
Support UW projects on an ad-hoc basis
Compliance/Conduct support
Support the completion and binding of raters in a timely manner
Support UW with reviewing outstanding quotes and ensuring timeliness of booking instructions, during Audit preparation and with addressing complaints

**What we’re looking for**:
Prioritizing - able to navigate and switch between multiple systems.
Client Servicing - ability to anticipate client (internal and external) needs and act proactively.
Problem Solving - identify problems and solutions matched to the appropriate solutions.
Attention to Detail - demonstrate attention to detail to ensure accurate documentation is maintained.
Good time management skills - ability to handle multiple priorities, organise work and meet deadlines
Excellent communication and administration skills
Very good level of French & Dutch and working knowledge of English

**Offer**:
AIG offers a competitive benefit package based on experience and function level accompanied with other advantages like global career opportunities and extensive training and personal development programs. Besides that, we offer you diverse, exciting tasks in a digital and international environment with flexible working hours and smart working. We work in flat hierarchies with real opportunities for creativity. Teamwork is our top priority.

LI-AIG

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, nationa