Freight Forwarding Operations
il y a 23 heures
**About DP World**
We are the leading provider of worldwide smart end-to-end supply chain logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.
We deliver these services through an interconnected global network of 295 business units in 78 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work.
Our dedicated, diverse and professional team of more than 97,657 from 158 nationalities are committed to delivering unrivalled value to our customers and partners. We do this by focusing on mutually beneficial relationships - with governments, shippers, traders, and other stakeholders along the global supply chain - relationships built on a foundation of mutual trust and enduring partnership.
We think ahead, anticipate change and deploy industry-leading digital technology to further broaden our vision to disrupt world trade and create the smartest, most efficient and innovative solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.
**JOB PURPOSE**:
This role is responsible for planning, organizing, directing and controlling the initiatives of the Regional Freight Forwarding Operations, while driving key initiatives and operational excellence.
He or She will be responsible for overseeing the Leadership and development of Managers and Directors within the Countries of his/her Region.
In addition he/she will ensure delivery of significant P&L contributions within the Region by controlling costs and improving service levels.
This position requires strong analytical and communication skills and Freight Forwarding operational experience in a fast paced, dynamic Freight-Forwarding environment.
**KEY ACCOUNTABILITIES**:
- Manage file creation and all services associated with freight forwarding and logistics
- Assist with account start-up. Liaison with sales to ensure required documentation/information needed for the SOP are provided.
- Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing.
- Assist clients in their day by day requests related to export/import documentation in order to ensure proper execution to the transportation files
- Provide clients with complete Flight/Sailing details in order to ensure proper flow in information is guaranteed
- Liaise with Arilines/Ocean lines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files
- Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance.
- Act quickly upon possible emergency situations that may arise within the life of an Air/Ocean file
- Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload
**JOB CONTEXT**
The Airfreight/Oceanfreight Operations is critical for the execution of the Freight Forwarding activities within the related Branch Office.
**EXPERIENCE & SKILLS**:
**EXPERIENCE**
- Experience in Freight Forwarding Background > 2 years
**Definite asset**:
- Experience in the Freight Forwarding Industry
**SKILLS**
- **Freight Forwarding **- Solid and demonstrated working knowledge of the Freight Forwarding Industry.
- **Execution Driving Skills **- Ability to drive strong execution of initiatives, ensuring that the Countries get things right the first time through questioning, analyzing, planning and follow-up.
- **Agile Skills**:
- Ability to prioritize multiple tasks to meet various deadlines
- **Computer Skills**:
- Intermediate computer skills with a proficiency in MS Office (Outlook, Word, Excel & PowerPoint
- **Analytical Skills**:
- Strong analytical skills including ability to analyze numbers and attention to detail
- **Communication **- Effective verbal, written, and interpersonal skills. Ability to communicate with clients, carriers, other forwarders, vendoRS
- **Languages**:
- You speak and write fluent English - additional languages are a bonus, but not a must.
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