Automation Service Technical Writer- Kion Mobile

il y a 1 semaine


Antwerpen, Belgique KION Group AG Temps plein

This position will be part of the KION Group - Mobile Automation Execution team KION Mobile Automation (KMA) is the world-leading, fast-growing, innovative frontrunner in the development of mobile robotics, robotic fleet controllers and cloud-based fleet logistics management systems. KMA has a focus on Automated Guided Vehicle (AGV) systems. AGVs are fully autonomous robots that move and transport items in production, warehouse, and distribution centers without manual intervention or permanent conveying systems.

What we offer:
- International environment- Enthusiastic team of co-workers- High-tech working environment and business that's always evolving- A comprehensive package of extralegal benefits (meal vouchers, insurance)- Competitive salary including company car

Tasks and Qualifications:
Core Responsibilities:
The Automation Service Technical Writer will be responsible for compiling and preparing of service documentation:
- Collaboration with experts from different KION-internal groups to obtain relevant information- Authoring (in English) of different modular & linear content to aid service readiness for selected products & solutions- Prepare and provide technical documentation including user manuals, user guides, service manuals, troubleshooting guides, and similar deliverables- Consolidation of information for streamlined provision via a KION-internal “knowledge library” and/or target audience-specific manuals- Support function: Collaboration with department trainers for their preparation & execution of service trainings

Qualifications:
- A degree in Service engineering (or similar) background; Otherwise familiarity with engineering disciplines ( Electrical, Mechanical, basic software )- 3-5 years of related experience/ background in technical writing or closely related discipline-
- Impeccable English skills orally and in writing- Experience within Service groups (technical support, maintenance or repair activities in automation and/or related field) (preferred)- Mandarin or other European language skills (preferred)- HTML /Dita authoring or similar content and data management experience (preferred)



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