Customer Service Representative Export
Il y a 6 mois
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.
For our European Distribution Center in Machelen, Belgium, we are recruiting a Customer Service Representative Export.
**PURPOSE OF THE JOB**
- Provide internal and external customers with best possible service in terms of order processing, pricing and billing inquires, service requests and customer complaints
- Compliant with internal processes and procedures (e.g. ABBOTT Quality System) and with the applicable legislation.
- Manage all daily activities in customer service independently and actively support local Customer Service management
**ROLES & RESPONSIBILITIES**
- Execute all day-to-day activities regarding customer order management (order taking & processing, letter of credit, billing, credit/debit notes, returns,) from our distributors in Central Europe, Russia, Middle East & Africa.
- Delivering correct and on time customs documentation and formalities for import, transit, and export. Coordinate delivery of products to customers in line with best practices, regulatory requirements and in compliance with internal processes.
- Work closely with our comemrcial partners, to support customer specific request, pricing discrepancies, product substitutions etc.
- Arrange deliveries to, and collections from, customer sites through 3rd party couriers and liaise with our warehouse operations and transportaion teams regarding inbound and outbound activities.
- Handle customer complaints and perform investigations.
- PER processing and follow up in collaboration with sales reps
- Conduct inventory management activites such as UBD (shelf life) management for orders, backorders mgmt, regular review of short-dated inventory, version changes, Global Trade blocks, etc.
- Master Data Maintenance (customer, materials, prices)
- Support quality and sales department in FSCA (Field Safety Corrective Action) implementation.
- Work on process improvement and projects under the supervision of the Customer Service supervisor/manager.
- Meet all rules listed in the St. Jude Medical Code of Business Conduct, the Health Care Professionals and the Stand & Deliver Policies.
- Any other tasks that can be ad hoc assigned to you by our manager.
**EDUCATION & COMPETENCIES**
- Upper secondary diploma/High school diploma - degree in Logistics/customs studies is a plus.
- Strong practical experience in Customer Service in an export market, preferably in medical device/pharma.
- Fluent in English, knowledge of French, Arabic, Russian is a plus
- Knowledge of ERP packages (SAP MD,)
- Knowledge of Microsoft Office
- Team player, well organized, customer oriented.
- Good communication skills for internal and external contacts
- Positive reaction to working in a “deadline” environment, stress resistant. You are a problem solver.
- Sensitive of initiative and adaptability to permanent evolving organizations.
-
Customer Service Representative A-z
Il y a 6 mois
Machelen, Belgique HAYS Temps pleinMachelen - Customer Service Representative - SAP - Internationaal bedrijf - Chemische sector **Over de organisatie** Je komt terecht bij een **internationaal bedrijf** uit **Machelen** actief in de **chemische sector**. Je werkt in een **klein team** met een** goede werksfeer** en **stabiliteit**. Zij voorzien een **grondige opleiding** op kantoor en...
-
Customer Service Medewerker Export
Il y a 6 mois
Machelen, Belgique Start People Temps pleinVoor DHL Global Forwarding in Brucargo zijn we op zoek naar een **Air Freight Customer Service Export Medewerker.** Als customer service export specialist heb je volgende taken: - Je bent eerste aanspreekpunt voor specifiek toegewezen klanten. - De orders van deze klanten accepteer je en geef je door aan het operations departement. - Door je pro - actieve...
-
Customer Service Medewerker Export
Il y a 6 mois
Machelen, Belgique Start People Temps pleinVoor DHL Global Forwarding in Brucargo zijn we op zoek naar een **Air Freight Customer Service Export Medewerker.** Als customer service export specialist heb je volgende taken: - Je bent eerste aanspreekpunt voor specifiek toegewezen klanten. - De orders van deze klanten accepteer je en geef je door aan het operations departement. - Door je pro - actieve...
-
Export Specialist-ocean
Il y a 3 mois
Machelen, Belgique Crane Worldwide Logistics Temps plein**Essential Job Functions** - Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world. - Prepares documents necessary to complete export, import and customs clearance process. - Track and trace cargo as necessary to insure proper movement and delivery. - Proper and correct billing and cost...
-
Customer Service Representative
Il y a 6 mois
Machelen, Belgique Tempo-Team Temps pleinfunctiegroep Commercieel- - referentie DUOTT-1295055 jobdetails Are you looking for a job within a small and international team? Do you have a fluent knowledge of English and French and want to work as a customer service representative? Do you have administrative and commercial experience and are you looking for a new challenge? Then be sure to read...
-
Import & Export Officer (Latin America)
Il y a 5 mois
Machelen, Belgique Page Personnel Temps pleinAs an import/export officer you'll be the first point of contact in the importing process, and liaise with buyers, vendors, and banks to assure that proper documentation is filled out for the successful customs clearance and delivery of merchandise to the warehouse. You are responsible to handle different impex projects from A to Z. Tasks :handling import...
-
Customer Service Representative A-z
Il y a 6 mois
Machelen, Belgique HAYS Temps pleinMachelen | Customer Service Representative | International company | Chemical sector | 1103062 **Your new company** You will join an **international company** from **Machelen **active in the **chemical sector**. You will work in a small team with a good working atmosphere with stability. They provide a thorough training in the office and afterwards** 2 days...
-
Air Freight Customer Service Specialist Export
Il y a 3 mois
Machelen, Belgique DHL Temps pleinAls **Air Freight Customer Service Specialist Export** ben je het eerste aanspreekpunt voor specifiek toegewezen klanten. Hieronder een greep uit het takenpakket: - De orders van deze klanten accepteer je en geef je door aan het operations department. - Door je pro - actieve ingesteldheid ben je continue op de hoogte van de lopende zendingen en communiceer...
-
Customer service export
Il y a 2 mois
Machelen, Belgique Start People DHL Office Temps pleinDescriptionVoor DHL Global Forwarding in Brucargo zijn we op zoek naar een customer service medewerker voor de afdeling export.Je bent eerste aanspreekpunt voor specifiek toegewezen klanten.De orders van deze klanten accepteer je en geef je door aan het operations departement.Door je pro- actieve ingesteldheid, ben je continue op de hoogte van de lopende...
-
Expediteur (Export/import) M/v/x
Il y a 6 mois
Machelen, Belgique Start People Temps pleinScope of Position: Carefully reviewing documents such as: Import and Export declarations, packing lists, commercial invoices Certificates of Origin, Transportation Dicuments, Custom Clearance forms, Licence and permits and Compliance Records. After review, you can help ensure compliance with customs requirements and minimize the risk of delays or penalties...
-
Customer Service B2B
Il y a 6 mois
Machelen, Belgique Actief Interim Temps pleinAching to combine your communicative skills with your administrative capabilities? As a customer service representative in the medical technology industry you will predominantly be working with a total of 9 other employees to assist other companies. Your main duties will consist of: - Provide insights with ongoing orders. Handle international delivery...
-
Customer Service Representative with Dutch, French
il y a 3 semaines
Machelen, Belgique Solventum Temps plein**3M Health Care is now Solventum** **At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the...
-
Air Freight Customer Service Specialist Export
Il y a 2 mois
Machelen, Belgique Start People Office Leuven Temps pleinDescriptionVoor één van onze klanten zijn wij dringend op zoek naar een Air Freight Customer Service. Als Air Freight Customer Service Specialist Export ben je het eerste aanspreekpunt voor specifiek toegewezen klanten. Hieronder een greep uit het takenpakket:De orders van deze klanten accepteer je en geef je door aan het Operations departement. Door je...
-
Customer Service Representative
Il y a 4 mois
Machelen, Belgique Air France Temps plein**Wat ga je doen?** Als Employee Customer Service, ben jij het eerste aanspreekpunt voor onze klanten en een belangrijke interne schakel tussen de verschillende Cargo afdelingen. In deze commerciële en servicegerichte functie ben je verantwoordelijk voor het helpen van klanten met vragen over digitale tools, specifieke zendingen en ons product portfolio....
-
Freight Forwarder Air Export
Il y a 6 mois
Machelen, Belgique Synergie Temps plein**Wat zal je job inhouden?**: **What will you do as a freight forwarder?** - You take care of the daily service around airfreight & export shipments for your customers. - You have daily contact with customers - You are responsible for correct invoicing and data quality - You work closely with the booking & brokerage team - You inform customers of...
-
Customer Service Export Luchtvracht
il y a 3 semaines
1830 Machelen, Belgique Xtra Harbour Select Temps pleinAls Air Freight Customer Service Specialist export ben je het eerste aanspreekpunt voor specifiek toegewezen klanten. - De orders van deze klanten accepteer je en geef je door aan het operations department. - Door je pro- actieve ingesteldheid ben je continue op de hoogte van de lopende zendingen en communiceer je dit ook naar je klanten. - Klanten informeer...
-
Customer Service Export Luchtvracht
il y a 3 semaines
1830 Machelen, Belgique Xtra Harbour Select Temps pleinAls Air Freight Customer Service Specialist export ben je het eerste aanspreekpunt voor specifiek toegewezen klanten. - De orders van deze klanten accepteer je en geef je door aan het operations department. - Door je pro- actieve ingesteldheid ben je continue op de hoogte van de lopende zendingen en communiceer je dit ook naar je klanten. - Klanten...
-
Sales Support Representative
Il y a 6 mois
Machelen, Belgique Arrow Electronics, Inc. Temps plein**Position**: Sales Support Representative As **Arrow Global Components **(AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of...
-
Business Development Representative
Il y a 6 mois
Machelen, Belgique Arrow Electronics, Inc. Temps plein**Position**: Business Development Representative **WHO WE ARE**: **Arrow Enterprise Computing Solutions** (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their...
-
Customer Care Technical Support Specialist
Il y a 8 mois
Machelen, Belgique Abbott Laboratories Temps plein**DO WORK THAT MATTERS.** **About Abbott** Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. **Working at Abbott** At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be...
