Business Analyst

il y a 1 semaine


Brussels, Belgique Serco Europe Temps plein

Job Introduction
Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Brussels and across Europe.

What connects the ever-growing Serco workforce is a passion for delivering great service
- To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.

Serco provides the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

We are hiring a **Business Analyst (BAN) **for our prestigious partner DIGIT TM (DG Informatics) **in Brussels**. DIGIT-TM is a contract from the European Commission for IT services across Europe.

If you like to work in a multi-cultural and dynamic environment, this opportunity can answer to your expectation.

**We look forward to meeting you Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.**

At Serco, we do not only offer a career but also the opportunity to join a community where everyone’s wellbeing matters, by living out the Serco values in all we do

Main Responsibilities
Are you looking to secure a career in a public sector environment? We would love to hear from you

As **Business Analyst (BAN)** you will be responsible for:
Following tasks will be performed by external service provider, with a focus on the data protection, personal data and data retention domain:

- Analysis of Business requirements.
- Documentation of Business requirements.
- Business model analysis.
- Business process analysis.
- Business processes modelling
- Functional requirements and business cases analysis.
- Risk analysis.
- Assistance in Business cases, Vision documents,
- Project Charters and Security Plans

In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world.

**LEVEL OF EDUCATION**
- Bachelor degree of 3 years.

**KNOWLEDGE AND SKILLS**
Following skills and knowledge are required for the performance of the above listed tasks, with a focus on the data protection, personal data and data retention domain:

- Good knowledge of information systems matters.
- Good knowledge of large organisation administrative business processes.
- Good knowledge of analysis/modelling tools and techniques (use case diagram, state diagram, entity relationship model, interaction diagrams etc.).
- Good knowledge of BPMN or UML or other with equivalent value.
- Good knowledge of Wiki and collaborative sites.
- Knowledge of software development methodologies (e.g. RUP, Agile).
- Capability of integration in an international/multicultural environment, rapid self-starting capability and experience in working in team;
- Ability to participate in multilingual meetings;
- Ability to work in multi-cultural environment, on multiple large projects;
- Excellent Team Player
- Ability to understand, speak and write **English at a level B2**:

- Ability to understand, speak and write **French **will be an advantage

**SPECIFIC EXPERTISE**
Following specific expertise is mandatory for the performance of tasks:

- Personal Data frameworks
- Data protections frameworks
- Data retention frameworks
- 5 years hand-on experience as Business Analysis

Following specific expertise is considered as an advantage for the performance of tasks:

- 5 years of Project Manager expertise is considered as an advantage.

**CERTIFICATIONS & STANDARDS**:
One of the following certificates & standards are considered as an advantage for the performance of tasks:

- Data retention policies of the European Commission
- Personal Data policies of the European Commission
- Data Protection policies of the European Commission
- Project Management certification
- ITIL Certification
- Certificates of similar nature will be considered as valid.**Important**

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.

**_Data Protection:_**
- When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request._
- You may submit a written request revoking your consent to this agreement at any time._

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