Solution Center Support Analyst
Il y a 7 mois
We are currently looking for someone to strengthen our IT-support team in the Brussels region. Are you the experience solution center support analyst who doesn't shy away from an exciting new challenge? Then do read on
Because at Pauwels Consulting, we don’t just randomly mix and match our consultants with different projects, but actively pursue career and personal growth.
Within the Pauwels family, you will also find a close-knit community of IT specialists where you can exchange ideas, experiences and maybe even discover new branches within the general IT sector.
As a solution center support analyst your responsibilities will include:
- Logging requests in the ticketing system, ranging from direct calls to instant messages, walk-ins, and other forms of communication
- Providing accurate and thoughtful solutions for the problems end users experience or escalating incidents when specific help is needed
- Troubleshooting PC hardware and software solutions while also performing the necessary software installations and upgrades
- Assisting with the extension and maintenance of the present knowledge base
- Participating in team projects that aim to enhance the quality of service
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Functional Analyst
Il y a 7 mois
Brussels, Belgique HNM Solution Temps plein**Description**: The Functional Analyst clearly identifies the problems that the business are experiencing and/or the business requirements and maps out possible solutions that can be developed and integrated in the enterprise production environment. The Functional Analyst investigates costs and benefits. The Functional Analyst consequently designs the...
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IT Business Analyst
Il y a 9 mois
Brussels, Belgique HNM Solution Temps plein**Description**: As a Technical Business Analyst in the **automotive industry**, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will be responsible for analyzing, documenting, and translating complex business requirements into technical specifications, ensuring the successful implementation of technology...
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Solution Analyst Security
il y a 3 semaines
Brussels, Belgique FST Temps pleinAs a Solution Analyst, you will work on one or more projects and provide functional support to other service centers within ICT for effective and efficient use of ICT Security solutions. You will also share knowledge and experience with other analysts within the team. **Key Responsibilities** - Analyze system requirements based on standard BP&S...
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IT Solution Analyst
il y a 1 semaine
Brussels, Belgique HAYS Temps pleinBrussels | IT Solution Analyst | Insurance | 1092722 Hays is looking for an **IT Solution analyst **for a client based in **Brussels**. - **Insurance sector**: - **FR/NL & EN** Are you a bridge builder who enjoys working with people ? This company is looking for a profile with project management skills and a good communication level. **What will you get...
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Customer Solutions Analyst
Il y a 4 mois
Brussels, Belgique Nestle Operational Services Worldwide SA Temps plein**Position Summary** In order to complete our Customer Service team in the Supply Chain department, we are currently looking for a Customer Solutions Analyst. In this position, you will not only help our customers solve their issues but you will help us to implement a new way of working to transform existing processes and win with Customers. You will...
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Solution Analyst
Il y a 38 minutes
Brussels, Belgique E-Resourcing Temps pleinOur client, a major Brussels based telecoms company, requires a Solution Analyst who will be responsible for the analysis of digital business requirements and translates these ones in detailed requirements for the IT teams, considering customer needs, analysis made on recommended technology, solutions, integration with the CMS or even, dependencies with...
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Technical-functional Business Analyst SAP HR
il y a 1 semaine
Brussels, Belgique ENGIE Temps plein**As a Business Analyst within ENGIE, what will your day consist of?** You will be part of a team, reporting to the team leader. As a SAP Business Analyst, you will be involved in the keep it running and evolutive maintenance of the SAP HR solution. Together with your team-colleagues, you support the Service Delivery Managers in the maintenance of the SAP...
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IT Support Analyst
il y a 7 jours
Brussels, Belgique HAYS Temps pleinIT support analyst | Brussels | Legal sector | English | Up to 60 000€/ year | 1091853 **What’s in for you?** You will be part of the Benelux IT hub, working in close collaboration with your colleagues in Luxembourg and Amsterdam. You will help to ensure consistency of functional support to all users in these offices. To that end, some international...
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Senior Functional Analyst
Il y a 7 mois
Brussels, Belgique HNM Solution Temps plein**Language: Dutch and EnglishDescription**:As a senior Functional Analyst with proven experience in bank and insurance, you have over 5 years of experience in managing the functional design of information systems: - You create the concept and manage the planning for preliminary analysis and design phase. - You perform the functional analysis of information...
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Solution Architect
il y a 1 semaine
Brussels, Brussels, Belgique Finch Henry Job Corps Center Temps pleinLanguage Requirements: Good knowledge of English is necessary, knowledge of French and / or Dutch is a plusThe intention is for this person to participate in analyses and system design for the establishment of specific data towers for different domains within the enterprise.A broad general technical knowledge (Databases, Application design, Data Modeling,...
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Support Analyst
Il y a 7 mois
Brussels, Belgique OneSpan Temps pleinAt OneSpan, we're reimagining trust to help businesses to thrive by enabling secure, compliant, and frictionless digital agreements and transactions. Across the globe, we are trusted by global enterprises, including more than 60% of the world's largest 100 banks, to enrich their customer experience and mitigate threats today, while preparing to take full...
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Risk & Transversal Support Analyst Vie (H/F)
il y a 2 jours
Brussels, Belgique Global Energy Management Temps plein**About US (GEMS)**: ENGIE Global Energy Management & Sales (GEMS) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation. ENGIE is a global reference in low-carbon energy and services with a leading energy management...
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Support Analyst
Il y a 7 mois
Brussels, Belgique OneSpan Temps pleinAt OneSpan, we're reimagining trust to help businesses to thrive by enabling secure, compliant, and frictionless digital agreements and transactions. Across the globe, we are trusted by global enterprises, including more than 60% of the world's largest 100 banks, to enrich their customer experience and mitigate threats today, while preparing to take full...
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Business/functional Analyst
il y a 7 jours
Brussels, Belgique Sequoia Projects Temps pleinSolution analyst The team consists of Solution Analysts, Business Architects and Project Managers. Together we support our partners in their business processes, IT solutions and services. He/She provides the necessary analyzes to bring the various implementations to a successful conclusion and takes on the roles of process designer, system requirements...
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IT Functional Analyst
il y a 15 heures
Brussels, Belgique Expleo Temps pleinOverview: **IT Functional Analyst** - Do you enjoy being the key bridge between the business and the technical world? - Are you easily able to identify the issues that the business is facing and translate them into functional requirements? - Are you a proactive solution-finder? If you are still reading this and the answer to the three above question is YES,...
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Customer Solutions Analyst
il y a 15 heures
Brussels, Belgique Nestle Temps plein**Position Summary**: In order to complete our Customer Service team in the Supply Chain department, we are currently looking for a Customer Solutions Analysts and a Vendor Managed Inventory Planner (VMI). In this position, you will not only help our customers solve their issues but you will help us to implement a new way of working to transform existing...
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Business Analyst Automation Rpa
Il y a 7 mois
Brussels, Belgique Talan Temps pleinCompany Description Talan is an international advisory group on innovation and transformation through technology, with 5000 employees, and a turnover of 600M€. We offer our customers a continuum of services to support you at each key stage of your organization's transformation, with 4 main activities: - CONSULTING in management and innovation :...
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IT Business Analyst
Il y a 3 mois
Brussels, Belgique HNM Solution Temps plein**Description of the task**:The Business Analyst must be able to work autonomously on: - Gathering and analysing business requirements. - Documenting business requirements. - Business model and process analysis, and business processes modelling. - Preparing final business requirements, epics, user stories, use cases, and functional tests for each release. -...
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Application Support Agent
Il y a 7 mois
Brussels, Belgique HNM Solution Temps plein**Language: French and English** **Description of tasks**: - Perform quality checks on IT Services tickets based on Key Performance Indicators (KPI) definition - Monitoring stakeholders and users’ satisfaction surveys results - Provide checks results and conclusions to support the monthly reports - Inform agents with regards to encoding quality results...
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Security Analyst Customer Cyber Security Center
Il y a 41 minutes
Brussels, Belgique Proximus Group Temps pleinTravailler chez Proximus, c’est suivre une devise bien claire : Think Possible. Nous partons toujours du principe qu’une chose est possible, même si elle semble impossible. Plus qu’une devise, c’est un état d’esprit qui ouvre tout un monde de solutions numériques. Des solutions pour une vie plus simple. Et un mode de travail plus...