Business Analyst
Il y a 6 mois
Job Introduction
Serco is the preferred partner for European Institutions and International Organizations, offering flexible ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the DIGIT TM framework, supporting key entities such as the European Commission and Executive Agencies. As a leader in Service Integration and Management, we ensure seamless delivery of services across various platforms, embodying our commitment to excellence in every aspect of our work.
**We are hiring a Business Analyst** for European Commission DG Informatics (DIGIT TM) in Brussels and various locations around Europe.**
Main Responsibilities
**Responsibilities**:
- Collaborate with business users, stakeholders and technical teams to gather and document data requirements.
- Conduct thorough analysis of business processes and user needs to define clear and comprehensive data requirements.
- Perform data analysis translating the needs into reports and visualisations.
- Work closely with data architects and database developers to design and model data structures that align with business requirements.
- Translate business requirements to a business case, describing As Is vs To Be and providing a Fit-Gap analysis.
- Offer customer guidance in choosing and proposing the most suitable solution to aid their daily activities.
- Document clear functional specifications for the development team
- Ensure that documentation is up-to-date and accessible to relevant stakeholders.
- Test and validate the proposed reports and dashboards and its functionalities making sure it correctly reflects the data from the source systems.
- Implement and oversee data quality standards, ensuring that data is accurate, consistent and reliable.
- Identify and address data quality issues through collaboration with relevant stakeholders.
- Assist in the go-life of the validated solution.
- Provide knowledge sharing and expertise towards the internal team of consultants.
- Draft test plans and test scenarios linked to business requirements.
- Collaborate with ETL (Extract, Transform, Load) developers to define data integration requirements.
- Communicate effectively with both technical and non-technical stakeholders to ensure a clear understanding of business needs and data requirements.
- Evaluate the impact of changes to business processes on the data warehouse.
- Work with stakeholders to manage change requests and ensure that changes align with overall business and data strategies.
- Perform demos on the reports and dashboards for the relevant stakeholders.
- Organise workshops with the relevant stakeholders.
**LEVEL OF EDUCATION**
Minimum educational qualification is: A bachelor’s degree of 3 years.
**KNOWLEDGE AND SKILLS**
Must haves include:
- Hands-on experience as a Business Analyst in the context of reporting and data visualization.
- Proven experience understanding complex information systems and data flows.
- Ability to analyse complex business processes and understand the underlying data requirements.
- Deep understanding of the business domain and industry to translate business requirements into data solutions.
- Strong capacity in preparing and documenting clear and comprehensive business requirements.
- Familiarity with relevant technologies such as data integration tools, reporting tools and database management systems.
- Understanding of data quality concepts and experience implementing data quality standards
- Capability to speak to business and technical audiences.
- Strong capacity to give high level presentations.
- Knowledge of SQL for data exploration
- Proven experience with modelling techniques such as BPMN, UML,...
- Extensive knowledge and practical experience of analysis/modelling tools and techniques (use case diagram, state diagram, entity relationship model etc.)
- Strong knowledge of software development methodologies (e.g. RUP, Agile)
- Ability to participate in multi-lingual meetings, excellent communicator.
- Capability of working in an international/ multicultural environment
- Great communication and interpersonal skills
- Great presentation skills
- Understanding of change management principles and the ability to navigate changes within the data warehouse environment.
About The Company
Serco, the trusted partner of European Institutions and International Organizations with over 30 years of excellence, we offer tailored solutions, from Information System support to dynamic consultancy under the DIGIT TM framework. Empowering key entities like the European Commission and Executive Agencies, we target operational efficiency and innovation.
**Why should you join Serco ?**
- Chance to contribute to innovation in the public services sector
- A company passionate about diversity and inclusion
- Permanent employment with comprehensive Serco Benefits package.
**Important**
Any offer of employment is contingent upon you providing documents to
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