Multimedia Designer

**We help the world run better**

**What you´ll do**

We are looking for a versatile & tech-savvy multimedia designer that is passionate about problem-solving through creativity and innovation. You will be part of the EMEAN DigiTouch team which is part of the EMEAN ICA Transformation Office. The goal is to create customer-centric assets to improve SAP's customers' buying journey through creativity, graphic design, user experience and video-production.

This role combines a unique blend of creativity, customer-centricity and skills in relevant graphic, video, and other visualization technologies

Expectations and tasks:
As a multimedia creative designer (f/m/d) you will work within a cross-functional team to deliver end-to-end creative projects, ensuring outcomes meet both business and customer needs. During this journey you will:

- Create multimedia customer-centric assets (presentations, visual designs, microsites, video animations, video translations) that elevate SAP’s engagement strategy.
- Design and prepare engaging and interactive presentations with compelling content and visuals.
- Cut and edit video recordings, assemble music, voiceovers, graphics, video snippets and screen recordings.
- Actively participate in creating, testing, and sharing new and better tools, methods and best practices for content creation.
- Translate and localize global content as needed, tailor digital content to regional needs
- Deploy account/opportunity specific content, landing pages, microsites
- Collaborate with internal stakeholders to carry out content creation for customer engagement across LACE and business development initiatives.
- Collaborate with Global Digital Experience team and leverage Digital Experience BUILD team for support
- Support the content lifecycle management, by organizing content in the appropriate way, deploy and manage regional/LOB digital content factory.
- Encourage effective teamwork by providing support and creating a climate of collaboration & trust
- Be a Digital Ambassador and drive adoption of a ”Digital first” mindset in the region.
- Support enablement of Regional/LOB GTM teams.

**What you bring**

Education and Qualifications / Skills and Competencies
- Degree in media, visual communication, graphic design, multimedia production or similar program.
- Creative portfolio that shows a wide variety of media & techniques.
- Strong communicator - Enjoys collaboration across disciplines and is passionate about shaping creative ideas as well as turn them into realities.
- Creative-thinker - Ability to approach challenges, reframe them into possibilities and come up with new, fresh and sometimes unexpected ideas.
- Problem-Solver - Demonstrates creativity when facing problems. Proven ability to turn complex concepts into simple, understandable, and well-designed visuals.
- Strong team player - Communicates and collaborates across the organization and is willing to work both collaboratively and autonomously on multiple projects simultaneously and effectively.
- Tech-savvy and good knowledge of visual design software (Illustrator, InDesign, XD, Figma, and demonstrated proficiency in video editing software (Camtasia, Premiere, AfterEffects). Proficiency in Microsoft Office. Basic knowledge of web design would be an advantage.
- Ability to take the initiative, persevere, and stay curious, flexible and open to new areas of development.
- Enjoys working on meaningful innovative projects and is energized by lifelong learning.
- Fluent spoken and written English is a must.

**Meet the team**

At Industry Customer Advisory (ICA), we are passionate about SAP’s customers and our mission is to provide a delightful customer experience in every interaction as one advisory team of amazing talents. Our ambition is to be the best customer advisors in the industry. Attracting the best talent, growing and empowering employees to embrace their passion and unlock their full potential.

The **EMEAN ICA DigiTouch team** (RDAC team) is a newly created team inside EMEAN ICA organization. Its purpose is to accelerate digital customer engagements, respond at digital economy speed, scale beyond headcount constraints and inspire with engaging customer experience across all touchpoints.

The DigiTouch team provide best in class creative design services to support our ICA professionals in the field to deliver the best customer experiences from self-serve to highly personalized customer engagements. These services include:

- Translate ICA field content into digital assets
- Digital engagement technology coordination (IRIS/MXP etc)
- Digital asset creation
- Microsites / landing sites
- Localisation of global assets (language etc)
- Business story crafting (deal support)
- High touch design services
- Interface into Global DAVE (Digital Acceleration and Visual Experience Hub) functions
- Field coaching & community management

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of incl