Application Tester

il y a 2 semaines

Brainel'Alleud, Belgique Spektrum Temps plein

Spektrum have a wide range of exciting opportunities in several global locations.

We are always looking to add great new talent to our team and look forward to hearing from you.

**Who we are supporting**

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

**The program**

**Assistance and Advisory Service (AAS)**

The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

**Role Duties and Responsibilities**
- Support and Improvement along Software Testing of the IKM Tools (NATO Information Portal, Enterprise Document Management System and Tasker Tracker +) and the Project Implementation Tracking Tool instances, which are all based on SharePoint technology, across the NATO networks
- Support to the VMWare ESX environment
- Troubleshooting skills and fixing of issues related to the Applications listed above
- Installation & rollout support of IKM Tools+ if required
- Support in improving the IKM Tools
- Supporting High availability ADFS capabilities.
- Approved Service Interruptions: Assist the Change Coordinator during the Approved Service Interruption process on the IKM Tools+ related interruptions.
- Reporting: Track test and development tasks, ITSM reports and liaise with the responsible Service Delivery Manager
- Documentation: Creation of technical and user guides and documentations and doing Quality assurance with the related staff
- Visualizing content in how-to videos, creating training material and how-to guides, Creating of PowerPoint slides
- Act as the Document Controller to guarantee the completeness (i.e. checking that every document has been produced), quality (i.e. checking formatting and compliance with templates) and archival (i.e. checking that every document has been archived in the right place) of the documents produced by CPS. Maintenance of the existing documentations and adjustments, during the whole life cycle of the product.
- Meetings/Demonstrations: Attending on the Sprint meetings with the internal staff and the customers
- Assist the Service Delivery Managers/Service Area Owner to prepare presentations and demonstrations, related to the IKM Tools and Infrastructure Topics.

**Essential Skills and Experience**
- Ability to work in a team and share knowledge
- Ability to work effectively under pressure.

**Desirable Skills and Experience**
- Microsoft SharePoint 2013, SharePoint 2016, SharePoint 2019 basic, or advanced Knowledge
- Basic Knowledge in SQL servers and Network technologies
- Basic knowledge on Virtual machines technologies.
- Basic Knowledge in ADFS Domain and SharePoint wise.

**Working Location**
- Braine l'Alleud, Belgium

**Working Policy**
- On-Site 50% of the time
- Remote 50% of the time

**Travel**
- Some travel to other NATO sites may be required

**Contract Duration**
- Jul 2024 - Dec 2024

**Security Clearance**
- Valid National or NATO Secret personal security clearance

We never know what new opportunities might be just over the horizon. If this opportunity isn't for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.

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