Sales Operations Support Representative

il y a 3 jours

Mechelen, Belgique Telenet Temps plein

TELENET BUSINESS
At Telenet Business we put business customers in the top drawer. We open the digital door wide for companies, organizations and governments so that they stay one step ahead of their competitors, get the most out of online meetings, close the best deals from behind their screen and are always and everywhere accessible. We do this with a strong team and an equally strong offer - from Internet over digital TV to mobile and fixed telephony, but also with digital solutions in IT, hosting, camera surveillance, building control, and so on... We do a lot, but with you as a Sales Representative, maybe we can do even more?

Do you like to take ownership, do you have administrative skills and a commercial flair? Then the LE Sales Office is made for you. You offer support to the sales team. And you are invaluable in the sales process.
The Sales Operations Support Representative is responsible for the operational and commercial support of our sales channels.

**Responsibilities**:

- The employee maintains good contacts with predefined sales teams and new/existing customers, understands their needs well so that (commercial) opportunities/questions can be solved or dealt with optimally. Proposes solutions within predetermined parameters, using product knowledge & internal contacts.
- The employee acts as a contact for commercial questions from customers, responding to commercial opportunities and solving their problems. He/she participates in meetings to improve cooperation and build rapport with customers.
- It is the employee who ensures the coordination between the sales processes and the delivery processes. And builds bridges between the different internal departments. The associate participates/organizes meetings to improve internal cooperation.
- The associate is responsible for the follow-up and preparation of administrative and commercial sales documents (offers, contract amendments, contracts) and the registration of the necessary information related to the sales processes.
- The associate critically reviews operational processes and provides input for improvement proposals (processes and/or IT systems).
- The associate takes over the sales of certain products and services end-2-end. And does follow-up of sales through sales channels.
- You develop and maintain relationships with the predetermined sales team so that commercial opportunities are optimally exploited and a professional partnership is achieved (e.g. properly capture customer questions/needs, E2E ownership sales related questions, proactive/quick follow-up, support with ad hoc product and tool related questions )
- You independently analyze customer questions; search for solutions and recommend the ideal Telenet product. You keep the Account Manager informed where necessary.
- You know which solution is best proposed in which situation.
- The employee will constructively answer all commercial questions from customers and keep the Account Manager informed.

What we have to offer

You will work for a company that invests in you and adapts your work environment to your needs. This allows you to develop yourself while taking care of your work-life balance. What else will we throw into the fray?
- You are given every opportunity to further develop your expertise. We stimulate your personal growth with internal mobility opportunities and extensive learning possibilities, but we also give you the chance to press the pause button after a while or to go in a completely different direction.
- A varied job in which you produce tangible results and make your mark.
- A competitive gross monthly salary that we complement with a whole range of fringe benefits.
- The fine company of colleagues who are just as passionate as you are.

Our ideal employee Sales Representative...
- Bachelor's degree or equivalent through experience.
- Professional experience of about 3 years is necessary.
- Knowledge of languages NL/ENG/FR.
- Stress resistant, can keep calm and overview when busy.
- Good communication skills and smooth personality.
- Customer-oriented mindset and commercial skills are indispensable.
- Good telecom knowledge, in the field of connectivity in the professional market.
- Knowledge of technologies is a plus (fiber, copper, coax and mobile network technologies).
- Ownership, working independently and accurately are in your DNA.

Apply? Good idea

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