Data and Analytics Manager

il y a 2 semaines


Brussels, Belgique Novartis Temps plein

Purpose:
Act as a Sales Force Effectiveness business partner to the sales leaders by designing & implementing Sales Force Effectiveness deliverables including measuring product access and sales performance, segmentation & Targeting, account planning, incentive calculation, CRM
system management & creating insights through market analytics. Contribute to the definition of a roadmap on how to excel through sales effectiveness and efficiency in the
future. Track all relevant KPIs and sales performance in a standardized manner and be able to comply with future requirements of the market.

Major Accountabilities:

- Manage the Sales Force Effectiveness team or lead a key process/service within the team
- Setup infrastructure and systems in close alignment with Regional Commercial Excellence team (CRM, Analytics, Dashboards, Insights, etc.) and ensure high data quality and utilization
- Implement standardized Sales Force Effectiveness systems, tools, analytics, performance dashboards and quantitative and qualitative KPIs
- Manage Field Force productivity and improve quality and transparency of resource allocation decision making by targeting and segmentation, territory design/ alignment, Field Force capacity planning, product allocation, call plan design and monitoring, account planning and customer acquisition strategies and action plans, performance measurement, monitoring and Field Force ROI analysis
- Maintenance of CRM system including data extraction and monitoring KAM standards
- Drive the systematic generation of insights and generating recommendations for the business
- Ensuring the compilation and monthly analysis of market data
- Creation of ad hoc market, product and business analysis based on internal and external data
- Create presentations for the sales leadership team
- Develop, upgrade and monitor Field Force incentive systems
- Align strategic company and Business Unit objectives with sales and promotion plans and incentive schemes
- Support projects for the business unit that involve resource allocation (e.g. launch planning)
- Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt
- Distribution of marketing samples (where applicable)

Key Performance Indicators (KPIs):

- Timeline, quality and budget of projects
- Management of systems to ensure accurate reporting e.g. customer calls (CRM) and account planning activities and others
- Accurate implementation of the incentive scheme and payment calculations
- Implementation and delivery of launch and post launch measurements

**Commitment to Diversity & Inclusion**:

- Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._

**Minimum requirements**

Languages:

- English

Experiences:

- Collaborating across boundaries
- Commercial experience and/or leadership experience in Healthcare
- Data Management & Systems
- Innovative & Analytical Technologies
- Sales in Healthcare / Pharma / related business

Competencies:

- Being resilient
- Breakthrough Analysis
- Business Mindset
- Digital & Technology Savvy
- Operational Excellence

**Division**

Oncology

**Business Unit**

ONCOLOGY BU

**Country**

Belgium

**Work Location**

Brussels

**Company/Legal Entity**

NOV PHA BEL

**Alternative Country 1**

France

**Alternative Country 2**

Netherlands

**Alternative Country 3**

Luxembourg

**Functional Area**

Sales

**Job Type**

Full Time

**Employment Type**

Regular

**Shift Work**

No

**Early Talent**

Yes


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