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Clinical Application Specialist
Il y a 3 mois
**Job Title**: Clinical Application Specialist - Hospital Patient Monitoring (Wallonia/Brussels)
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.
The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
**In this role, you have the opportunity to make life better**
Share your knowledge by demonstrating the possibilities, explaining the functionality, training users, customizing systems and advising customers / end-users on the most optimal configuration. In this technical but commercially aware environment, you will contribute indirectly to the service revenues and sales results by advising and promoting at site.
**You are responsible for**
- Promoting "Philips Healthcare Product & Services" during customer visits, product demonstrations, seminars and trade shows;
- Working as part of an account team to ensure modality results are reached according to account plans and targets;
- Supporting new products launches;
- (re-)Training hospital staff in case of new releases, upgrade and / or versions (changes) in the operating procedures of the equipment;
- Ensuring that all customers are provided with high quality training and attention so that each customer is fully satisfied with the attention received from PH;
- Involving customers in the clinical education-program;
- Conducting regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfaction;
- Reporting to PH on difficulties in optimal usage of the solution;
- Being aware and to manage at all times the safety standards required by the company, including radiation protection, health and safety regulations. In the event of hazards or accidents, to take immediate control of the situation and involve the safety advisor from the regional office
- Supporting and advising the sales force during acquisition;
- Keeping up to date with new (workflow) developments in the clinical environment of the hospital, like Early Warning Scores.
**You are a part of**
You will enter a team of passionate and driven professionals in the Philips Healthcare Market Benelux organization and you will report to the Business Marketing & Sales Leader Connected Care. You will cover the regions of Wallonia and Brussels.
**To succeed in this role, you’ll need a customer-first attitude and the following**
- Bachelor degree in relevant medical field.
- 3 - 5 years’ of relevant professional experience and up-to-date knowledge on operational level of all features of the equipment.
- Experience in clinical field.
- Experience as an ICU- or CCU-nurse is highly recommended.
- Fluent in French and English, verbal and written.
- Good in-depth knowledge of the system architecture and used technology.
- Excellent communication skills.
- Flexible in work hours.
- Be able to organize special trainings and to manage the customer to follow the training, and able to design specific training programs for operators.
- Continuous drive for optimization and coming up with alternatives for better performance.
**In return, we offer you**
A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.
**How we work at Philips**
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart - which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home - for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.
**Why should you join Philips?**
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions
