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Technical Consultant

Il y a 4 mois

Aalst, Belgique TD SYNNEX Temps plein

This is a fantastic opportunity to join an exciting, fast-paced industry in a caring, nurturing and motivational culture that allows for true personal advancement and career progression.

We can offer you:

- A value-based culture - all of our employees live by our shared core values which in turn brings everyone together in a collaborative culture with a real sense of community.
- We can offer you access to an online learning portal assisting you in progressing and developing your skillset further.
- Outstanding benefits package including private healthcare, matched pension, holiday purchase scheme, increased holiday entitlement with service, enhanced Maternity leave and additional 'moments that matter' paid time off
- Hybrid working
- Benchmarked salary and progression paths.

**Job Purpose**:
Amazon Web Services (AWS) is the world's most complete and most customized cloud platform, which alone offers more than 175 complete services worldwide. Millions of customers, including the world's most dynamic startups, enterprise companies, and government organizations, use AWS to reduce costs, gain agility, and innovate faster.

**Accountabilities:
- Ability to accurately design complex vendor solutions to meet customer requirements.
- Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs).
- Develop Product knowledge to a very high technical level in line with vendor/business expectations.
- Ability to engage other TD SYNNEX vendor teams to provide full solutions.
- Use internal and vendor tools to generate accurate bill of materials on a timely basis to serve re-sellers and their customers and other TD SYNNEX sales teams.
- Perform business planning activities with vendors and BDM teams.
- Input into TD SYNNEX CRM any appropriate customer contacts or interaction.
- Ownership of assigned Request Manager Resolver group.
- Communicate product and technology information to educate internal and external audiences.
- Deal with product/solution enquiries from internal/external sales and re-sellers.
- Accompany field sales executives where required in customer meetings to provide technical input.
- Maintain peer-level technical contacts in assigned vendor and key customers, up to IT Manager level.
- Prepare a training plan for the certificate of the ISS colleagues and the Specialized Account Managers and ensure the follow-up.
- Work with sales teams to profile repeatable solutions for stock and inventory planning purposes.
- Ability to use the Business Solution Centre (BSC) to support sales activity and improve partner utilization rates.
- Opportunity to deliver advanced post-sales implementation services.
- As a Technical Consultant you provide specialized technical advice and support to customers in order to ensure a sustainable customer relationship and customer satisfaction.

**Knowledge Skills and Experience
- Certified across single or multiple vendors
- Professional and polished delivery of customer presentations.
- Strong commercial awareness and good communication skills.
- Effective oral and written communication skills.
- Strong attention to detail, priority management and planning skills.
- Good business skills and able to run professional meetings and business engagements.
- IT industry knowledge - Channel, Vendors, Competition and End User is desirable but not mandatory depending on seniority of role.

Location - Ternat, Belgium

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**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for