Automation Technology Analyst

Why patients need you:
Technology impacts everything we do. Pfizer’s digital and ‘data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, manufacturing & shipping, or making our work easier and faster, you will be making a difference to countless lives.

Role Summary:
Role Responsibilities:
Based at the Puurs site in the assigned area:

- Provide hardware and operating system installation support and business as usual support of devices not otherwise supported by local Site Services team to include device patching, change control, and Site GMP requirements as necessary.
- Review all plant-level requests for change management for all GMP systems servers, networks, databases, middleware, etc.
- Liaise with Pfizer Global and Local Engineering for local infrastructure requirements and associated technology tasks related to PGE activities.
- Ensure standardization of platforms to meet life cycle requirements.
- Provide support to the Pfizer Plant Automation Network Structure (PANS)
- Ensure that all equipment and facilities are maintained in a GMP-compliant state at all times.
- Participate in the on duty call system for high priority PGS tickets and provide problem solving skills in assistance and site-specific knowledge as needed for all high priority tickets globally.
- Implement global programs for standardization and globalization of priorities.
- Ensure consistent implementation of business process automation principles and alignment of changes with project and departmental objectives.
- Work closely with project sponsors and project team members to ensure effective communication takes place throughout any project life cycle.
- Support the evaluation and implementation of new automation technologies with stakeholders.
- Implement planned maintenance tasks and back up strategies for plant digital supported systems.
- Prepare and update supporting IT assets, quality and GMP documentation as necessary.
- Troubleshoot and problem-solve IT issues directly or by engaging 24x7 vendor support.
- Willing to support occasionally problem solving during weekends and to support planned outages on outage windows.
- Provide estimated project costs for upgrades and maintenance to management when necessary.
- Maintain biweekly status reports / dashboards for team leads and site technology life cycle projects and associated compliance readiness requirements.

Qualifications:
Automation Technology Analyst must have a minimum in Bachelor’s Degree within a technical field such as Computer Science, Information Technology Systems or related to Automation/Computer Engineering discipline with field and/or equivalent work experience with min. 2+ years in Manufacturing/Technical support service areas, preferably in the Life Sciences/Pharma industry.
- Excellent written and verbal communication skills (Dutch and English)
- Understanding of the ITIL operational framework for IT processes is a plus
- Ability to work and collaborate as part of larger cross functional teams and lead digital global initiatives
- Ability to remain composed under high pressure situations
- Ability to address and diplomatically resolve interpersonal conflict if necessary
- Deep knowledge of technology policies, processes and procedural development for implementations
- Deep knowledge of plant manufacturing processes using Automation and Lab technologies
- Knowledge of and intellectual curiosity to learn and adapt new automation technologies, process and business directions.
- Ability to work towards departmental objectives with mínimal supervision in the day to day work environment and be adaptable to changing priorities and assignments.
- Ability to present specific site information in front of colleagues and management when necessary using MS Office 365 tools.
- Ability to participate in multiple project team meetings with suppliers and complete tasks on schedule.
- De Pfizer site in Puurs is één van de grootste productie
- en verpakkingssites van Pfizer wereldwijd, gespecialiseerd in aseptische productie en verpakking. Jaarlijks worden in Puurs meer dan 400 miljoen doses injecteerbare vaccins en medicijnen geproduceerd. Deze zijn ter plaatse verpakt in ampullen, flacons, plastic flessen, spuiten en patronen voor pennen._
- De medicijnen die in Puurs worden gemaakt, zijn bestemd voor patiënten in meer dan 170 landen wereldwijd. 30% van de productie uit Puurs is bestemd voor ontwikkelingslanden, in samenwerking met UNICEF, WHO, GAVI en ngo's._
- Met het gebruik van twee windturbines, zonnepanelen en een warmtekrachtcentrale richten we ons op hernieuwbare energie._

Information & Business Tech