Technical Support Specialist

Il y a 7 mois


Mortsel, Belgique Unique Temps plein

**Omschrijving**:
Voor een klant in Mortsel zijn wij bij Unique op zoek naar een technisch support specialist. Heb jij een technische achtergrond? Kun je altijd klanttevredenheid garanderen? Weet jij hoe je elk probleem moet aanpakken? Dan ben jij de geschikte kandidaat

**Zo ziet jouw takenpakket eruit**:

- **Het beantwoorden van technische vragen**, zowel voor je klanten als voor jouw collega’s
- In samenwerking met de productiemanager ga je **technische documentatie creëren en** **onderhouden**:

- **Je zal technische trainingssessies organiseren** voor verschillende doelgroepen, zowel online als in een klaslokaal
- **Je zal assisteren bij het onderzoeken**, diagnosticeren en oplossen van productproblemen bij klanten
- **Je zal feedback verzamelen en analyseren **om de kwaliteit en functies van onze producten te verbeteren
- **Retourzendingen** van defecte producten zal je beheren
- In samenwerking met de product engineering afdeling zal je **het certificeringproces coördineren**

**Profiel**

**Voldoe jij aan dit profiel?**
- Je hebt een** technische opleiding gevolgd **of een** vergelijkbare ervaring **opgedaan
- Voor elk probleem weet je een **oplossing** te **vinden**:

- Je bent **administratief sterk**:

- **Handson en praktisch ingesteld**:

- Bereid om vanuit **verschillende locaties te werken**:

- Je kan** vlot** **communiceren** in het Nederlands, Frans en Engels

**Aanbod**

**Het volgende biedt onze klant jouw aan**:

- **Vast contract**:

- **Competitieve verloning**:

- **Extralegale voordelen**:maaltijdcheques, pensioensparen, nettoonkosten, gsm, laptop, firmawagen, etc.**:

- **Glijdende uren van 7u9u tot 15u30-17u30**:

- Mogelijkheid om aan **zelfontplooiing **te doen
- Je komt terecht in een **gepassioneerde team** waarbij **kernwaarden centraal staan**:

- **De** **kans om initiatief te nemen en verantwoordelijkheid te tonen**:

- Mogelijkheid om door te **groeien in het buitenland**

**Bedrijfsinfo**

Deze kleine KMO met 6 medewerkers ontwikkelt en produceert water ontharders. Zij maken deel uit van een grote groep maar zijn verantwoordelijk voor hun eigen succes. Zij verdelen hun op en top Belgisch product in 40 landen en werken in een niche markt.



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